Senior Program Operations Associate
CurrentLeads project management and operations of the Leadership Accelerator, Bridgespan’s suite of virtual programs for nonprofit executivesConfigures programs, prepares any custom materials and ensures a smooth participant enrollment and onboarding processCoordinates and executes participant communications and eventsActs as first point of contact for all inbound client communicationsAnalyzes participant data and reports on team progress and performanceTracks participant issues… Show more Leads project management and operations of the Leadership Accelerator, Bridgespan’s suite of virtual programs for nonprofit executivesConfigures programs, prepares any custom materials and ensures a smooth participant enrollment and onboarding processCoordinates and executes participant communications and eventsActs as first point of contact for all inbound client communicationsAnalyzes participant data and reports on team progress and performanceTracks participant issues and feedback and recommends program improvementsDesigns and builds adjustments to program delivery processes and tools based on client feedback Show less