Sibi Singaram Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

GPT-Suggested Responses Integration: Built a Node.js service using sentiment analysis to optimize review handling and feedback management, integrating into CRM systems for Taneira, World of Titan, and Fastrack, boosting customer interaction efficiency.Spam Classification for Social Media Reviews: Utilized GPT and Azure OpenAI to classify and manage spam reviews on social media, improving brand reputation.Internal Audit Web Application:Audit Application for Finance: Developed a user-friendly audit application for both domestic and international business audits.API Integration: Built APIs for seamless data exchange between frontend and backend, enhancing real-time reporting.Feedback Capture: Implemented structured feedback mechanisms to support decision-making and improve user experience.Collaboration for Tata Tele’s EnCircle Platform: Developed a dedicated WhatsApp channel with webhook and API integration to streamline messaging workflows.Automation and Feature Improvements: Worked with cross-functional teams to refine automation requirements, ensuring timely feature enhancements.Database Management: Managed complex database queries and streamlined data retrieval to meet application needs.Innovative Web Applications: Developed custom web applications for multiple brands, optimizing operational workflows.Advanced GPT Integration: Integrated OpenAI’s GPT and Assistance APIs into projects, enhancing user experience.Microsoft Teams Policy Bot Backend: Established a backend for the policy bot, improving employee access to organizational policies.Cloud Operations: Managed daily operations on GCP and AWS, optimizing costs and boosting system scalability.

Bachelor Of Engineering - Be, Computer Science

Secondary