Responsible Sales and account management for prospective and existing Echo360 clients in Australia, New Zealand and the broader APAC region.

• Played a key leadership role in facilitating the design, implementation, usage and evaluation of innovative learning spaces across all australian campuses• Played a key role in developing the University’s Learning Space Governance structure:• Took the lead role in developing a proposal that was successfully funded to $1.3m at a time that the University was making economic cut backs• Implemented five transformational learning space projects across three campuses• Maintained a portfolio of pipeline projects for future development• Generated position/briefing papers and detailed reports for senior University decision makers• Identified and evaluated numerous new learning technologies, promoting the value and benefit to key stakeholders within the University• Represented the Education portfolio on the University’s AV and Video Conferencing services RFP• Regularly presented to visiting dignitaries, senior University decision makers (including DVC-E, DVC-A,) and divisional directors (Library, IT, Facilities and Services) on strategic developments in learning technologies

· Project managed the implementation of two Virtual Practice Environments - small group learning spaces that provide an immersive environment and focus on small group teaching and collaboration· Managed the technical support on all Parkville campus learning spaces and meeting rooms· Implemented an automated a lecture capture system (Lectopia) in the Parkville campus· Technical lead on Pharmatopia (Second Life) - an international project with 12 university's using an 3D interactive virtual world to teach pharmacy and pharmaceutical sciences· Responsible for the faculty's multimedia content creation (videos, photos, audio recording)

· Installation, maintenance and support of permanent multimedia installations in 80 shared teaching spaces· Computer service management (both PC and Mac)· Produced technical user guides for equipment installed in shared teaching spaces

· Responsible for specifying all technical and design requirements for new and refurbished teaching spaces· Frontline technical support for all lecture theatre and seminar rooms (both AV & IT)· Provided guidance and support to faculty, staff and students regarding the use of technology and multimedia within their presentation· Implemented and maintained the video conference service offered to the School's community· Managed the `Digital Video Service' within the London Business School. Regularly filmed live events and edited highlights (for use in case study, press releases, internal/external web video, and library archive)· Maintained the School's streaming video server, produced and/or converted video footage into appropriate format and uploaded content· Maintained loan equipment and media stock levels· Supervised trainee members of staff