Cory Barnes Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Tempe, Arizona, Us

As a Quality Engineer, I was responsible for ensuring the quality of the software product by creating and executing comprehensive test cases. My role involved designing and developing manual test cases and performing thorough regression testing when bugs were resolved. I also identified, recorded, documented, and tracked defects to ensure that they were resolved promptly.In addition to manual testing, I leveraged automation to increase testing efficiency and coverage. I wrote and executed automated test scripts to go along with my manual testing efforts. I also checked the pipeline every morning for any automation failures with builds, to ensure that the testing process was running smoothly and efficiently.Key Responsibilities: ● Creating detailed, comprehensive and well-structured test cases ● Designing, developing and executing manual test cases ● Performing thorough regression testing when bugs were resolved ● Identifying, recording, documenting thoroughly and tracking defects ● Creating and executing automated test scripts to complement manual testing ● Checking the pipeline every morning for any automation failures with recent builds ● Used SQL to find specific vehicles that were needed for my testingKey Skills: ● Proficiency in test case design and execution ● Experience with regression testing ● Attention to detail and thoroughness in documenting defects ● Familiarity with automation testing tools and techniques ● Strong analytical and problem-solving skills ● Excellent communication and teamwork abilitiesBy leveraging my skills and experience, I contributed to the development of a high-quality software product that met the expectations of our stakeholders.

Tempe, Arizona, Us

As an Application Support Engineer, I was responsible for maintaining and supporting the company's applications, ensuring they were operating efficiently and effectively. My role involved identifying and resolving technical issues, providing timely and effective solutions to end-users, and ensuring that the applications were up-to-date with the latest patches and updates.In addition to troubleshooting and resolving technical issues, I also provided ongoing technical support to end-users, ensuring that they were able to effectively use the applications to perform their day-to-day tasks. I worked closely with development teams to identify and address application bugs, and also provided feedback on user experience and application functionality.Key Responsibilities: ● Troubleshooting and resolving technical issues with company applications ● Providing ongoing technical support to end-users ● Ensuring that applications are up-to-date with the latest patches and updates ● Collaborating with development teams to address application bugs ● Providing feedback on user experience and application functionality ● Developing and maintaining technical documentationKey Skills: ● Strong technical skills in application support and troubleshooting ● Excellent problem-solving skills ● Ability to effectively communicate technical solutions to non-technical users ● Experience with ticketing systems and support tools ● Knowledge of SQL and database management ● Experience with DevToolsBy leveraging my skills and experience, I contributed to the smooth operation of the company's applications, ensuring that end-users were able to effectively use the applications to perform their job duties. I also worked closely with development teams to identify and address issues, and provided valuable feedback to help improve the overall functionality and user experience of the applications.

London, Gb

● Worked directly with School Districts in resolving major product issues and provided general guidance.● Used SQL to update, delete, and view data on the back end for customers. ● Created data files in Excel in order to allow customers to import data into our product.● Was the liaison between the customer and development, with a focus on enhancement requests and reporting bugs with the software.● Followed projected budget for each customer. Determined how much time they allotted for us to work on their projects and determined workflow from that. ● Worked extensively with Level 2 support to make sure we were on the same page with trends in issues and providing other information back and forth to keep everyone up to date. ● QA Testing on new releases.