Dr. Cynthia B. Brown graduated with her Ph.D. in Multidisciplinary Human Services. Her dissertation focused on "CHRONIC HOMELESSNESS FROM A PARAPROFESSIONAL PERSPECTIVE." Dr. Brown is excited about the opportunities to mentor, volunteer, or apprentice in higher education and mental health awareness. Dr. Brown is a mental health advocate and actively seeks opportunities for public speaking engagements.Dr. Brown graduated from the University of Southern California with a Master's in Social Work in 2017. Her focus was Business in a Global Society with a military sub-concentration. She holds a Bachelor of Science in Business and Public Administration and a Post-Baccalaureate in Human Resources. Dr. Brown received the USC Suzanne Dworak Peck School of Social Work Order of Arte' Award in May 2017. After completing her internship with The SISGI Group, she wanted to continue her professional development in core skills in social change. She enrolled in the Community Leadership Academy for the Social Sector (CLASS). This one-year leadership experience assisted in guiding her nonprofit the WayWesX17 Group, a Xavier Brown Foundation (WWX17). The organization's origins are embedded in her determination to positively overcome the grief of her sons, Waymond II and Wesley Pearce. Instead of dying in the sands of despair, she started this organization in 2015. WWX17 mission is to use our collective voices to help restore hope, provide refuge, and create a legacy of global social change for all who are journeying through the grief of homelessness. She was employed with AT&T for 20 years in various customer service roles. During her tenure, her accolades include the Employee of the Month, Presidential Volunteer Awards, AT&T Fortune 500 Club, and Perfect Attendance.Dr. Brown co-authored the Amazon best-seller, "Face-Off: The Story Behind The Mask." She is working on her second book, scheduled for publication in Spring 2023. She has been married to Waymond Brown Sr for over 30 years. They have an adult son Kristopher X. Brown who is working towards an International Business and Marketing Masters. Dr. Brown is a Nana to two beautiful granddaughters. She has two deceased sons Wesley Pierce who died shortly after birth in October 1990, and Waymond Patrick II, who died from sudden cardiac arrest at 23 in May 2012.
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Education & Research DirectorThe Sisgi Group Apr 2022 - PresentLong Beach, California, Us
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FounderThe Waywesx17 Homeless Project (Wwx17) Dec 2015 - PresentWWX17 is a nonprofit organization with a passion for the diverse homeless community. WWX17 believes that homelessness is not prejudiced, that it crosses socio-economic, religious, educational, mental capacity, gender, veteran status, sexual preference, and racial barriers. WWX17 mission is to create a legacy of global social change... One Person at a Time...
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ManagerAt&T Jan 2019 - May 2020Dallas, Tx, Us -
Customer Service RepAt&T Aug 2000 - Dec 2018Dallas, Tx, UsITMS: Receive, screen, test, analyze, dispatch and update trouble reports via computer terminal entering data to obtain information; Handles customer complaints or inquiries and answers Qestions concerning products and services; Use information from mechanized test system to determine further action such as frontend closeout, intermediate or final statusing; Initiates customer contacts as required to secure additional information or to notify customer of status or completion of trouble report; Work to meet revenue goals, service commitments and other deadlines.;Work independently with little to no supervision; Determines emergency situations and coordinates necessary further action through the initiation of mechanized tests for trouble verification or isolation via video terminals; Handles requests from customers and other employees to locate buried cables BSC Unit: Handle business transaction in connection with customers’ account, including telephone and correspondence contacts and collection and order work, etc. Submit telecommunication proposals to potential business clients. Utilize mechanized systems via computer terminal while simultaneously conversing with customer on telephone.Sports Ctr: Handle out of regular territory business transaction in connection with customers’ account, including telephone and correspondence contacts and collection and order work, etc. Processed business and consumer orders. Submit telecommunication proposals to potential business clients. Utilize mechanized systems via computer terminal while simultaneously conversing with customer on telephone.ABS Global: Handle business transaction in connection with customers’ CLEC accounts, including porting conversion, service order completion, posting errors. Utilize mechanized systems via computer terminal while simultaneously conversing with customer on telephone.
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Lab FacilitatorCapella University Jan 2018 - Jun 2019Minneapolis, Mn, UsVirtual Lab facilitator for Psychology 3002 first course. Live lab on Tuesdays and Thursdays teaching weekly concepts, provide 1-1 tutoring, and classroom support. -
Institute Of Social Change InternThe Sisgi Group May 2016 - Mar 2017Long Beach, California, UsPractical Experience in Research& Strategy Development within the nonprofit/philanthropy sectors on a variety of social initiatives.Development of leadership skills in managing program research and materials in Homelessness;Grief; and Corporate Social Responsibility. Social Change online mini-courses and skills assessments in social media, awareness and engagement for social change; Critical Analysis and Research of Social Issues; Public Speaking, Presentation and Online Training; Collaboration and Strategy Across Geographic Boundaries; and Personal Leadership Development.
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Msw StudentNasw Conference 2016 - 2016Volunteer
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Financial Assistance ManagerClayton Childcare Services Jan 2006 - Aug 2008Managed all facets of scholarship programs at 36 locations. Maintained effective working relationship and provided financial reports to the following agencies: Tarrant County Childcare Management Services, City of Fort Worth Child Care Development Granting Services, Community Development Block Grant Services and Clayton Child Care Scholarship Funds. Created and implemented budget for scholarship funds. Successful audit reviews by the City of Fort Worth and Tarrant County Child Care Management Services
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Staff AssistantJps Health Network Mar 2000 - Jan 2006Fort Worth, Texas, UsAssistant to Executive Director of Correctional Health Services, provided secretarial support. Communicated with Tarrant County Sherriff Department, inmate/patient families, law firms, and County District Attorneys. Monitored scheduling and preparation of various meetings, including seminars. Compiled and prepared monthly statistical reports -
Executive SecretaryNorth Texas Regional Library System Jan 1998 - Mar 2000
Dr. Cynthia B. Brown Msw, Bsb-Pa Skills
Dr. Cynthia B. Brown Msw, Bsb-Pa Education Details
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Capella UniversitySocial And Community Services -
Community Leadership Academy For The Social Sector (Class)Organizational Leadership
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University Of Southern CaliforniaSocial Work
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University Of PhoenixBusiness Administration Concentration In Public Administration
Frequently Asked Questions about Dr. Cynthia B. Brown Msw, Bsb-Pa
What company does Dr. Cynthia B. Brown Msw, Bsb-Pa work for?
Dr. Cynthia B. Brown Msw, Bsb-Pa works for The Sisgi Group
What is Dr. Cynthia B. Brown Msw, Bsb-Pa's role at the current company?
Dr. Cynthia B. Brown Msw, Bsb-Pa's current role is WayWesX17 Founder/CEO.
What schools did Dr. Cynthia B. Brown Msw, Bsb-Pa attend?
Dr. Cynthia B. Brown Msw, Bsb-Pa attended Capella University, Community Leadership Academy For The Social Sector (Class), University Of Southern California, University Of Phoenix.
What skills is Dr. Cynthia B. Brown Msw, Bsb-Pa known for?
Dr. Cynthia B. Brown Msw, Bsb-Pa has skills like Leadership, Customer Service, Microsoft Office, Program Management, Customer Satisfaction, Call Centers, Conflict Resolution, Social Networking, Event Planning, Contact Centers, Microsoft Excel, Hiring.
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