Courtney Bock-Hencken, Sphr Email & Phone Number

New York, NY, US

Remote

Allentown, Pennsylvania, United States

• Guide and collaborate with HR Services team to provide human resources services to our client companies.
• Provide strategic and tactical HR support to client companies.
• Serve as subject matter expert to team, maintaining up to date knowledge of applicable laws, researching trends and changes to align with industry trends in all functional areas.
• Develop and execute on DEI offerings to help client companies enhance their culture and achieve their DEI goals.
• Lead DEI efforts for internal team including: facilitating monthly diversity forums; leading trainings on various DEI topics (microaggressions, unconscious bias, etc.); incorporate DEI best practices into current.

• Provide hands-on virtual support in all areas of HR, including employee engagement, recruiting and onboarding, leadership and employee development, policy development, compensation, and payroll & benefits administration.
• Build relationships with clients, gaining a full understanding of their culture to provide HR solutions and support that align to their individual needs.
• Conduct HR audits to identify areas of risk and opportunities then develop and implement new processes and systems to help clients obtain their organizational goals.
• Develop and facilitate training tailored to employee and organizational needs.

Allentown, Pennsylvania Area

• Provided strategic direction and input to business leaders regarding overall HR strategies that supported the culture, company direction, and growth needs of the business and employees.
• Worked collaboratively with HR Specialist groups to ensure the effective development of pragmatic and timely programs and tools to drive business goals.
• Developed and facilitated leadership development training modules including topics such as change management, building an environment of trust, performance coaching and development, and leave of absence management.
• Ensured compliance with all employment laws and workplace safety through proactive practices, investigations and actions. Interpreted and administered policies fairly, consistently and within legal boundaries.
• Promoted employee satisfaction by mentoring leaders to resolve employee issues in a timely and professional manner while ensuring a sense of mutual trust, concern, respect and teamwork.
• Analyzed compensation structures to remain competitive with local market and promote internal as well as external equity; recommended salary for internal promotions and evaluated recommendations for pay increases.

Shelbyville, TN

Bachelor Of Arts (B.A.), Psychology; Industrial/Organizational

Master Of Education (M.Ed.), Counseling And Human Services

Activities and Societies: Lehigh Environmental Advisory Group - graduate student representative, Prism, Care Lab - research assistant

Psychology, Economics And General Curriculum