Managing the sales floor and operations to maximize potential in a higher volume environment, Analyzing the business along with reports to find our opportunities, Tracking and flexing payroll, Interviewing, hiring, and developing high performing teams, Adhering and coaching to visual standards, Educating teams on new products and selling behaviors, Preventing shrink by educating new associates about the store’s daily loss and how we can prevent it through knowledge and awareness, Auditing closing manager’s nightly paperwork, Adhering to all COVID-19 protocol to protect associates and customers, Creating and maintaining an exceptional customer service experience and a positive environment for my associates.

Managing the sales floor and operations to maximize volume potential and to achieve sales and KPI goals, Analyzing various business reports to understand trends and opportunities, Creating the weekly schedule in the timekeeping program, tracking payroll, and approving timecards and PTO, Hiring and developing high performing teams, Training, developing and coaching associates on product trend and selling behavior strategies, planning and executing floor sets and visual updates, Ensuring adherence to all policies by the staff, and delivering an exceptional experience by creating and maintaining an elevated in-store environment.

Informing my staff of the daily sales goals, training new employees, delegating daily tasks to the staff, organizing the stock room and pushing new stock to the floor, rearranging the department to push the weekly sale items to the aisles and making outposts throughout the store, transferring products to other stores, processing damages, weekly register audits, and above all customer service.

Greeting customers and identifying their shopping needs, building their sale by offering options and telling her the promotions, enrolling new customers in the rewards program at the register, processing shipment and moving merchandise to the sale floor, assisting in floor sets and markdowns.

Calling clients to set up appointments to get a free annual hearing screening.

Interviewing patients and creating office notes based on their orthopedic problem, putting together scripts and medication prescriptions using Electronic Medical Records (EMR) as per the doctor, preparing injections, removing sutures, stocking the patient rooms and the nurse’s station with supplies, sorting the doctor’s faxes, and ordering viscosupplementation injections.

Store openings/closings, advising incoming shoppers of in store sales and promotions, processing all cash, credit card and personal check transactions, stocking merchandise, inventory control management, assisting with selection of desired style and size of apparel, maintaining and organizing an orderly store appearance.