Cynthia Billops

Cynthia Billops Email and Phone Number

Principal Consultant @ KITC Consulting, LLC
Oakland, CA, US
Cynthia Billops's Location
Oakland, California, United States, United States
Cynthia Billops's Contact Details

Cynthia Billops personal email

n/a

Cynthia Billops phone numbers

About Cynthia Billops

"Management is doing things right; leadership is doing the right things." - Peter DruckerIt's hard to "do the right thing" if you have no idea what "the right thing" is! As an IT veteran with 20+ years experience building and leading teams; guiding organizations through strategic growth phases and implementing multi-tenant business applications - I am uniquely equipped to find the "right" path and am an expert in keeping things moving. I am exceptional at designing and implementing successful models for communication and collaboration; building team resiliency and raising morale - resulting not just in measurable results but also in producing thoughtful, engaged leaders throughout all levels of an organization.As a leader, I believe it is important to ensure holistic allegiance to the mission and to clear/stated values and goals. I am able to drive multiple, concurrent projects from the requirements gathering stage to UAT to implementation while managing scope, budget and personnel; however, I also believe in creating frameworks where individuals can own their work; develop professionally and become resilient enough to find their way forward through any "set-backs" and/or false starts. In addition to all of this fantastic-ness, I am creative, well-rounded, fun (and funny) with a passion for helping individuals and organizations grow capacity while cultivating authentic, reliable connections with their customers, communities and each other. I have managed a variety of "system overhauls" and have demonstrated my ability to steer people through these upheavals in a way that builds solidarity, increases buy-in and improves efficiency. Special skills: workflow and system analysis; organization, project and people management; risk assessment; strategic planning; Leadership development; training and culture management.

Cynthia Billops's Current Company Details
KITC Consulting, LLC

Kitc Consulting, Llc

View
Principal Consultant
Oakland, CA, US
Cynthia Billops Work Experience Details
  • Kitc Consulting, Llc
    Principal Consultant
    Kitc Consulting, Llc
    Oakland, Ca, Us
  • Ica
    Director Of Direct Services (Formerly Dir. Of Programs)
    Ica Apr 2023 - Present
    Oakland, Ca, Us
    Helping ICA fulfill its mission of closing the racial and gender wealth gaps by ensuring the operational success and mission alignment of ICA’s programmatic offering across the 9 county Bay Area. A critically important leader at ICA responsible for managing the members of the programs team, overseeing the continued integration of a new shared activities offering of the programs and investment team, and ensuring the team is resourced to meet the organizations short and long-term goals.
    View
  • Kitc Consulting, Llc
    Principal Consultant
    Kitc Consulting, Llc Apr 2013 - Present
    Leadership Development · Executive Coaching · Public Speaking · Career Development Coaching · Strategic Program Planning · Program and Skills Assessment · Inclusion Facilitator · Growth Mindset GuruFounder and Lead Consultant -specializing in optimizing systems and processes to leverage existing resources and in assessing individual strengths to allow for strategic, efficient and effective talent development, succession planning and internal mobility. Expert at identifying common barriers to sustainable inclusion for underrepresented/marginalized individuals and groups and at developing not only the "roadmap" but also the mindset required to fully enable change in transitioning environments.Contractual engagements include:-Strategic insights into developing and maintaining efficient, scalable, business systems; resource management; talent recruitment; diversity and inclusion; and staff learning, development and assessment. -Helping launch and sustain high-stakes, org-wide initiatives; including plans to identify, gather and analyze experience data; developing staff lifecycle turn-around strategies; identifying and implementing racism amelioration and mitigation strategies; change management; targeted recruiting and executive searches; and creating diversity councils, affinity groups and coalitions.-Leading smaller orgs/non-profits through start-up and turnaround strategy including establishing them as 501(3)c entities; auditing existing business systems and creating/optimizing pathways for increased fundraising. -Coaching C-level executives and managers to lead change management/culture-shift initiatives, and staff engagement programs that lead to values-action alignment across functions. -Leading and mediating high-impact experiences for the Senior Leadership Teams as a trusted advisor -Mitigating organizational risk through strategy, system and employee assessments and process/protocol audits.
  • One Step Closer (Osc)
    Vp - Operations, Membership And Belonging / Vp - Justice, Equity, Diversity And Inclusion
    One Step Closer (Osc) May 2021 - Mar 2023
    Piedmont, California, Us
    On-going P/T role as VP - Justice, Equity, Diversity and Inclusion (4/1/2023 - Present)Served as the OSC/J.E.D.I Collaborative operational leader, overseeing:● Membership Engagement and Oversight (CEOs and Founders of Natural Food organizations 1.5 - 127 mil.)● Strategic planning processes● OSC and JEDI P&L ● Facilitation of/cohesion between Core Collaborative's missions and processes ● Communication strategy● Internal business systems, practices and team operations● Optimized and Implemented Strategic Planning Process plus budget for OSC and J.E.D.I Budget (P&L)● Developed and implemented J.E.D.I Communication & Outreach strategy including growing JEDI Collaborative funding, outreach, training and focus● Serve as primary designer/facilitator/speaker representing Justice, Equity, Diversity and Inclusion at CPG Industry events (e.g. Informa's Natural Products Expo East and West)● Optimized J.E.D.I commitment roadmap and virtual "Jumpstart" training opportunities● Created knowledge-sharing coalition with mission-aligned organizations serving BIPOC and other under represented founders/entrepreneurs in the CPG and Natural Food spaceIn order to ensure that OSC's CEO members are engaged in and with the mission and opportunities provided by our core collaborative programming and initiatives in ways that uplift our community and create sustainable, impactful change throughout the Natural Products and CPG industry - with a particular focus on inclusion and amplification of BIPOC Entrepreneurs, regenerative business and equitable, non-extractive approaches to organizational sustainability and growth.
    View
  • Benchk12
    Strategic Advisor
    Benchk12 Dec 2020 - Jul 2021
    Remote, Us
    BenchK12 is using the technology that powers the gig economy to match substitute teachers to schools in order to ensure a great substitute teaching experience. Looking for investors - https://www.benchk12.com/ to learn more!
    View
  • /Dev/Color
    Director Of Programs
    /Dev/Color Dec 2018 - Mar 2021
    San Francisco, California, Us
    At /dev/color, we're on a mission to create environments where Black software engineers support and engage each other; reducing isolation, learning from peers, setting/meeting career goals and developing into industry leaders. We believe that role models, learning opportunities, and the right network are all key ingredients for success in software engineering. There are thousands of talented Black engineers that currently lack access to these resources, and it is our goal to fill that gap. As Director of Programs, I am responsible for end-to-end design, execution, and stewardship of our flagship program: facilitating strategic partnerships, supporting community-facing initiatives, and sustainably expanding our attained markets and portfolio of products and services. I am also responsible for identifying and implementing new channels of diversified revenue. I manage a team of four as we support ~500 members across the country and seek to engage a broader base of 500,000, mid-to-senior career level Black software engineers. In early 2020, I was instrumental in guiding our org though several critical, transitions/upheavals as well as mitigating a significant threat to our core peer-to-peer, in person squad model. I was able to effectively re-imagine our program as well as our team so that we emerged in 2021 with a new, digital-first format for meeting and events; strengthened partnerships with some of the top players in Tech and an increase in our membership (when we had predicted a COVID-related decrease.) During this time, I also created several strategic roadmaps for increasing our reach and scaling our program; reduced the amount of spending per member and event by 2/3rds; have achieved annualized revenue targets and ensured a high level of member and partner satisfaction.
    View
  • Stridelabs Step Up
    Executive Director
    Stridelabs Step Up Jan 2017 - Nov 2020
    As Co-founder, former Executive Director and now Board Member, I was responsible for everything organizational! Helping to define and operationalize Strategy and Partnerships; actively pursuing mutually beneficial engagements with like-minded organizations, service providers, investors, and clients; overseeing marketing and outreach; developing and delivering training around organizational strategy; securing funding for fiscally-sponsored projects and enabling sustainable strategic growth.Our mission is to supply tech support services to non-profits and other social sector service programs allowing them to grow through technology adoption. We are particularly interested in supporting small-to-mid sized non-profits; helping them to thrive and serving as entry points for women of color to enter STEM based careers.We believe that technology can serve as a crucial differentiator for non-profits and that the types of analysis routinely used by “for-profit” tech companies; can be especially transformative when applied to organizations whose primary purpose is to serve under-represented, under-valued and disenfranchised populations.We provide on-demand and scalable business system support at competitive pricing to organizations which serve the Social Sector; as well as subsidized (reduced price) services for organizations that are led by Women of Color and/or that have Women of Color as their primary beneficiaries.We also train marginalized and unincorporated persons in a variety of software applications and in performing data analysis so they are better prepared to transition into IT tech careers.
    View
  • Jewish Community Center Of San Francisco
    Director Of Business Systems
    Jewish Community Center Of San Francisco Feb 2015 - Jun 2018
    San Francisco, California, Us
    Same job - bigger team; more meetings. :-)
    View
  • Jewish Community Center Of San Francisco
    Director Of Web And Data Services
    Jewish Community Center Of San Francisco Jul 2013 - Feb 2015
    San Francisco, California, Us
    Expanded role now includes facilitating buy-in for newly launched Salesforce platform across multiple departments with vastly different requirements. Also, creating policies and procedures around change management, issue tracking and reporting; identifying and facilitating training to enhances existing staff competencies as well as stabilize morale (leading to faster/better adoption of product); and working to build alignment among widely diverse, somewhat opinionated individuals at all levels in a fast-moving, "customer first" environment.On the web side: planning/managing on going development of our Ruby on Rails environment so that we continue to keep pace with the demands of our increasingly media and tech savvy clientele. To this end, we recently re-designed the main site using bootstrap templates to make it more useful on a wider variety of digital platforms. Simultaneously, we are also re-working our internal data handling and reporting services - eliminating complexity/redundancy; using iterative integration testing to evaluate new processes, and implementing standard policies, methodologies, governance, automation, risk mitigation strategies, and change management techniques wherever possibly to maximize data reliability and to reduce the stress/workload for our power users.
    View
  • Jewish Community Center Of San Francisco
    Web Services Manager
    Jewish Community Center Of San Francisco Apr 2008 - Jul 2013
    San Francisco, California, Us
    Managing and directing the functionality, flow of content, and overall growth strategy for site; Analyzing traffic flows and web statistics in an effort ot increase usability and/or internet and search engine presence;Spearheading and implementing any ongoing web development; Performing day-to-day site maintenance and/or updates to graphics and content ;Documenting company standards for design (font, file size, etc.) specifications;Performing navigation and browser compatibility checks; Advising staff and outside agencies on how to best optimize their content for online deployment;Maintaining and developing small web applications/forms and database calls as needed; Responsibilities also include documenting best practices and writing/maintaining HTML/ASP/JS code as well as assisting in development of a new look and feel for UI re-designs and new program development.
    View
  • River Of Words
    Web Design Consultant
    River Of Words 2009 - 2009
    Worked with team to update website dedicated to showcasing student writing about our shared watershed. Implemented site design and integrated new content into templated design. Also, trained users post-integration to manage content
  • Penthouse Media Group
    Project Manager
    Penthouse Media Group 2007 - 2008
    -Overseeing the planning, implementation, and tracking of projects -Performing business analysis, requirements gathering, and basic mockup/wireframe creation-Creating specs based on project analysis, goals and expected deliverables -Communicating effectively to foster teamwork and lead the team toward project delivery -Ensuring that project deliverables are on time at the required level of quality -Setting priorities, developing a work schedule, monitoring progress towards goals, tracking details/data/information/activities -Working with Customer Service Center to identify and address significant “bugs” in the on-line application
  • Good Vibrations
    Ecommerce Director
    Good Vibrations 2003 - 2007
    Us
    -Day-to-day management of the Web/eCommerce department as well as the in-house IT team including:-Researching web trends and technologies, and facilitating cross-pollination of those discoveries throughout the Web/IT team -Working with team to identify gaps in existing products and services, and developing creative ways to bridge those gaps -Supervising and supporting independent initiatives to implement and integrate new development into the ecommerce website and on-line magazine-Supporting strategic initiatives by providing design feedback, mockups, prototypes, and technical suggestions to dev team as well as feedback/updates to the CEO-Managing partnership relationships with third-party agencies during development, system upgrades and testing -Creating strategic direction documents designed to ensure growth as well as clarify company policy positions including: on-going Demographic Analysis and Direction documents, corporate -Technology/Infrastructure Plans; Disaster Recovery Plans for IT Systems; policies for corporate blogging and electronic media development; Branding Analysis and User profile document; and Strategic Marketing Plans for on-line advertising. -Guiding development (Web/UI as well as IT infrastructure) projects through requirements gathering, development, testing and implementation as we moved from a legacy system to a more standardized architectureIn addition to strategic eCommerce development, responsibilities included:-Working to ensure that the website met monthly and annual sales goals through structured UI analysis, optimizing web content and simplifying end-user functionality;-Testing and evaluating new and existing functionality. Adjusting and developing as needed to meet specific SEO and usability goals. -Analyzing existing traffic patterns and reporting these finding to other key personnel as their individual KPIs dictate-Working with the Sr. IT technicians to develop long-range plans regarding major system upgrades
    View
  • Terrace Software, Inc.
    Usability/Ui Designer
    Terrace Software, Inc. 1997 - 2003
    Worked in-house for two years as tester/trainer before being farmed out to State Compensation Insurance Fund where I acted as the principal usability analyst for the developing in-house reporting system. During my tenure there, I also acted as special project assistant to Shelly Mullins, the then head of the SCIF-IT department while continuing to act as primary Sr. Creative Designer for Web Applications and Marketing. Responsibilities included: Tester/Trainer - learning custom software applications; creating training documentation then training groups of 3-10 persons in using the application. Sr. Creative Designer/Usability Analyst - gathering user requirements, conducting usability studies of existing infrastructure, then designing and creating html mock-ups for information system User Interfaces (process also included coordinating content, html and graphics, as well as customizing/JavaScript) in an effort to translate existing branding and client specifications into efficient, user-oriented web-interfaces. Special Projects Assistant – Worked on numerous projects as needed (from event co-ordination to acting as the project manager on a low/no budget initiative which brought together a diverse group of folks – consultants as well as in-house talent – to develop a tracking system company equipment.

Cynthia Billops Skills

Html Web Design Salesforce.com Implementation Wordpress Seo Css System Implementations Organizational Leadership Change Management E Commerce Business Analysis Project Management User Experience Organizational Development Web Development Salesforce Implementation Web Analytics Management Strategy Data Governance Databases Nonprofits Blogging Content Management Information Architecture Software Development Public Speaking Social Media Leadership Community Outreach Consulting Business Process Improvement Business Intelligence Web Applications Strategic Planning Integration Business Strategy Analytical Skills Requirements Analysis Program Management Customer Relationship Management Budgeting Requirements Gathering Nonprofit Organizations Ecommerce Data Visualization Data Analysis Cross Functional Team Leadership Communication Leadership Development Transition Management Team Building Cross Functional Relationships Training Coaching Diversity And Inclusion Enterprise Resource Planning

Cynthia Billops Education Details

  • Mills College
    Mills College
    Educational Policy And Implementation
  • San Francisco State University
    San Francisco State University
    General

Frequently Asked Questions about Cynthia Billops

What company does Cynthia Billops work for?

Cynthia Billops works for Kitc Consulting, Llc

What is Cynthia Billops's role at the current company?

Cynthia Billops's current role is Principal Consultant.

What is Cynthia Billops's email address?

Cynthia Billops's email address is cy****@****sc2.org

What is Cynthia Billops's direct phone number?

Cynthia Billops's direct phone number is (415) 292*****

What schools did Cynthia Billops attend?

Cynthia Billops attended Mills College, San Francisco State University.

What are some of Cynthia Billops's interests?

Cynthia Billops has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Poverty Alleviation, Human Rights.

What skills is Cynthia Billops known for?

Cynthia Billops has skills like Html, Web Design, Salesforce.com Implementation, Wordpress, Seo, Css, System Implementations, Organizational Leadership, Change Management, E Commerce, Business Analysis, Project Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.