As VP of Global Sales Excellence, I lead initiatives to elevate sales performance and growth across our global Enterprise organization. My focus is on designing and implementing strategies, processes, and tools that drive productivity and align with our broader goals. I work to streamline sales operations, harness data for decision-making, and ensure the company has the resources, analytics, and strategic insights needed to excel across brands and regions.I’m committed to fostering a culture of continuous improvement, sales operations excellence, and impactful collaboration, bringing teams together to achieve results that scale across our diverse markets.

As VP of Global Vertical Sales at ManpowerGroup, I led strategy and growth for three of our largest, most strategic client relationships. I collaborated across regions, brands, and functions to execute tailored client account strategies that drove profitable, sustainable growth. My role combined deep industry insight, innovative solutions, and a data-driven approach to foster meaningful client impact and competitive advantage.I worked closely with country and brand teams, directing virtual teams of sales professionals to deliver on strategic plans and ensure seamless account execution. By focusing on excellence in account management and applying commercial insights, I helped advance our position as trusted advisors to clients and industry leaders.

Responsible for strategy and execution on a number of ManpowerGroup's strategic clients in Europe, across all our brands: Manpower, Experis, Right Management and ManpowerGroup Solutions. Leading and developing sales leaders to achieve profitable growth, whilst enabling our clients to win in the ever changing world of work.

My role had 3 main responsibilities:- Driving local country solution sales activity to increase pipeline and business growth for ManpowerGroup's Global Strategic Client portfolio in the European region.- Contract management and business development for 2 major Global Client relationships.- Leading the European Business Development team to ensure profitable new business sales growth through innovative solutions thinking and leading edge bid management.

- Contract management and accountability for a portfolio of strategic international Clients worth over 200 million Euros- Leading global teams to drive sales performance on Strategic global Client accounts- Overall service level performance responsibility and point of escalation for any client related concerns- Maintaining existing and developing new contacts within the Client organisation at multi-level and across key influences in both market and business division to ensure long term profitable growth- Management of virtual sales teams across ManpowerGroup to develop and align business plans into a consistent, coordinated Client approach- Ensuring all regional and business unit sales team members are communicating, engaged and collaborating effectively against the strategy for the Client- Coaching international colleagues and junior Account Managers - Maintaining in depth knowledge of corporate products and services, identifying opportunities to sell added value solutions to clients - Building an expert understanding of World of Work trends and then linking these to client challenges and relevant ManpowerGroup solutions- Leading regional bid team through Client tender processes - Negotiating commercial and legal terms on multimillion Euro international contracts - Communicating new business wins within the organisation and supporting implementation processes

Responsibilities were closely aligned to my current Account Director role and included:- Management of a portfolio of International Key Accounts worth over € 110 million, with a focus on retaining, developing and maximising account revenue and profitability- Managing tender responses and sales presentations to new business Clients and prospect Clients

Management of a commercial bid team for the Manpower EMEA region:- Start-up of a bid team, including recruitment and training of the team members - Bid planning and writing for the EMEA region. Determining proposal concept by identifying and clarifying opportunities and needs; studying requests for proposal and attending strategy meetings- Pricing preparation and analysis for proposals and subsequent negotiations- Preparing and delivering presentations to Clients and internal senior management- Maintaining a tracker of current and pipeline bids, forecasting potential profitability of prospects - Managing the bid review system, reviewing all tenders post win / loss to learn - Creating, executing and updating a central repository of information related to the bid process- Improvement of bid results through evaluation and redesign of processes, approach, coordination, and creating a world-class ‘look and feel’ to the bid documentation- Directing and managing international ‘virtual’ project teams to deliver best in class bids- Gaining a full knowledge of the company’s product suite and next generation products to ensure that these are appropriately detailed in the presentation of all tenders- Formulating bid standardisation for non-complex bid management to be handled by administrators- Developing strong relationships with senior management and account managers across Manpower globally