Ciaran Mccloskey Email & Phone Number

Austin, TX, US

Austin, Texas Area

Austin, Texas Area

-Works with between 10-12 stakeholders from the company’s three largest enterprise clients to implement roughly $300,000 of custom development per quarter-Consistently meets key stakeholder expectations throughout each stage of the project life cycle without exceeding the allocated budget for each project-Implemented an emergency intake portal that.

Austin, Texas Area

­Leads a small team of Implementation Associates who work closely with clients in the Fitness Industry to train both management and staff on best practices and daily utilization of Club OS, a process that involves the development of a unique process flow to suit the needs of each club

Austin, TX

Due to a rapid increase in hiring during the final quarter of 2015, I was asked to transition info a full-time training position for the Customer Success team. This involved training classes of between 4-5 new staff on not just Club OS product knowledge but also best practices for training and supporting our existing client network.

Austin, Texas Area

During this time, I managed a small team of Customer Success Experts who worked to both implement Club OS for new clients and support the technical support needs of existing clients. I also worked directly with Enterprise clients such as Anytime Fitness and Gold's Gym International to develop strategies for large-scale implementation

Austin, Texas Area

After just 3 months of working in the Implementation team, I was promoted to manager of the department. The responsibilities including the training and management of a small team of associates who worked closely with clients in the fitness industry to facilitate the on-boarding of Club OS. I also oversaw the auditing of our existing client network to.

Austin, Texas Area

I worked closely with clients in the Fitness Industry to facilitate the on-boarding of Club OS for Health Club staff and management; I also proactively auditing our existing client network to ensure consistent usage and best practices.

San Marcos, TX

­Consults small business owners and entrepreneurs on how to best utilize Infusionsoft to suit theunique needs of each business. This consulting process involves basic software training, project management oversight, email and marketing best practices, shopping cart integration and the implementation of long­term marketing strategies.

San Marcos, Texas

Assisted small business owners with questions related to best practices and technical issues with the Infusionsoft CRM.

Austin, Texas Area

Assisted small business owners with questions related to best practices and technical issues with the Infusionsoft CRM.