Christopher Mccoy Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Seattle, Wa, Us

* Managed internal infrastructure (Jira, Confluence)* Integrated third party applications with SSO.* Managed on prem deployments of Jenkins, Maven/Nexus, Gradle Enterprise, and GitHub Enterprise

Seattle, Wa, Us

As a Fabric.com System Engineer, I was part of a team that managed the internal and external facing infrastructure, both physical and in AWS, that facilitated Fabric.com's online retail operation.Highlights include -* led an email platform migration from Zimbra to AWS Workmail* Deployed Splunk Enterprise to facilitate centralized logging across all Fabric.com environments* Upgraded and maintained (alongside our Finance group) the Vertex tax calculation service that calculated sales tax for our retail storefront* Assisted Fabric development teams with infrastructure and automation related concerns.* Deployed two separate VMWare upgrades, both software and hardware, including migrating VMs from on-host storage to shared storage.* Managed patching efforts for both Windows and Linux servers* Mentored our deskside support team to grow them into Junior System Engineers.* Deployed CrowdStrike and Qualys agents to all hosts and managed CrowdStrike policies.

Atlanta, Georgia, Us

As a Linux Adminitrator at GreenSky, I was a member of a team that maintained the production and development infrastrucure.Highlights include:- Revamping Puppet based deployment infrastructure- Leading software deployments during maintenance windows- Assisting in deployment of Carbon Black security solutions.

Southfield, Michigan, Us

Brooklyn, Ny, Us

- Supported developers in accessing AWS environments- Edited and maintained Chef/Ansible recipes for deployments- Diagnosed and repaired issues in production environment.- Worked heavily in an all-AWS environment

Atlanta, Ga, Us

- Unix System Administrator- Managed Puppet deployment, creating custom internal manifests- Supported production issues in on-call rotation- Deployed new internal and external software releases- Provisioned systems, both physical (Dell) and virtual (KVM/Xen)- Designed centralized logging system using Elasticsearch/Logstash/Kibana

Atlanta, Ga, Us

Designed a test suite and executed test cases for AutoTrader.com's mobile alerting project.

Atlanta, Ga, Us

Performed extensive testing of Damballa's Failsafe network appliance. Planned and executed test suites including regression tests and new feature testing. Filed defect reports in Jira and gave feedback during daily scrums with software engineers.

Atlanta, Ga, Us

- Internal production operations- Built internal->external mail gateway using Postfix- Purchased, provisioned, and deployed physical hardware (HP)- Installed and maintained internal development suits (Jira, Confluence, GitHub Enterprise)- Diagnosed and repaired issues via on call rotation- Created monitoring and alerting framework using Nagios

Marietta, Ga, Us

A member of a team of 10 system administrators, I was in charge of all aspects of managing 2500+ servers in our data center. From basic tasks such as adding domains to Apache and DNS, to setting up flash video streaming servers, to setting up complex MySQL replication setups.

Atlanta, Ga, Us

Assisted Realtors with software that allowed them to add/search real estate listings and create legal documentation for properties.

Atlanta, Georgia, Us

Day to day desktop support. Installed, configured and repaired desktop and laptop computers (Dell) for 500+ employees. Created Active Directory and MS Exchange accounts for new hires.

Us

Overland Park, Kansas, Us

Assisted Nextel employees with all software used day to day for Nextel internal operations. Escalated tickets to proper support departments if a Level 1 solution was not possible.

Assisted pharmaceutical sales representatives with software used to track calls made to physicians. Also provided hardware support for company issued laptops (Dell and IBM)

Se

Escalation point of contact. I dealt with vendors such as Covad, Bellsouth, Pacific Bell, SBC and Verizon troubleshoting end user's DSL connections. Followed escalations through to their resolution.