Chris Mcdonald Email & Phone Number

Rising Sun, Md, Us

Bel Air, Md, Us

Elkton, Md, Us

I lead email marketing efforts, drive product sales, and efficiently handle customer inquiries and support requests. As a current user of HubSpot, Microsoft Outlook and Teams, I handle everything from preparing quotes, converting inbound leads, and fulfilling orders, ensuring everything runs efficiently while keeping customers happy. I create targeted email campaigns to increase sales and carefully manage logistics, making sure the sales, operations and support process works seamlessly. I have successfully increased sales every year since 2019.

Brentwood, Tn, Us

I worked as a Senior Account Manager at the Human Capital Institute where I oversaw inside / outside sales operations throughout domestic and international territory to achieve enterprise and transactional sales account quota. I analyzed client needs and requirements, managed complex sales cycles, and developed and delivered results-oriented presentations to C-level executives. It is worth mentioning that I served as a lead point of contact for all client related issues, monitored key account metrics, and maintained strong, long-lasting client relationships. The following are highlights of my contributions to the Human Capital Institute; ☛ Achieved 103% of sales quota during the first year through improving sales process, effectively cold calling and upselling, and utilizing client referrals. ☛ Developed relationships with existing as well as acquisition accounts to achieve greater sales volume and build customer loyalty.

Brentwood, Tn, Us

Throughout my career as a Manager, Strategic Relationships with the Human Capital Institute, I spearheaded inside B2B sales in domestic territory and led market and account penetration efforts to propel the achievement of company goals. Additionally, I held concurrent responsibility for client acquisition, development, and retention through cold calling, customer service delivery, account management, and channel development. I applied leadership and influencing skills to foster key relationships with senior client contacts in order to promote customer loyalty and retain existing business. The following are highlights of my contributions to the Human Capital Institute; ☛ Achieved-year-over-year sales revenue growth goals through leading new business development initiatives and implementing client-centric marketing campaigns. ☛ Provided best-in-class customer service and generated repeat business by establishing and cultivating profitable relationships and proactively resolving complaints. ☛ Exceeded sales annual sale quota by 4% by generating new leads, building sales pipelines, analyzing account metrics, and closing the sales. ☛ Developed, managed, and grew sales pipelines by increasing forecasting accuracy and leveraging expertise in Salesforce and Yesware.

Alpharetta, Ga, Us

As a Regional Director, Product Sales with AIRS, an ADP Company, I handled the sales of SaaS, recruitment training, and outplacement services and collaborated with the team to increase sales within the Mid-Atlantic region by utilizing solution selling sales process. Furthermore, I developed and executed sales plans for identifying new clients, retaining existing customer base, and strengthening partnership with key stakeholders. I managed cold calls process, ensured premium-quality customer service, and led marketing and forecasting initiatives. The following are highlights of my contributions to AIRS, an ADP Company; ☛ Sourced, negotiated, and secured the largest technology software agreement in the company’s history and increased revenue by $495 thousand.

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