My name is Chris McDonald and I’m a customer-centric professional with 15+ years of combined experience in sales development, strategic relationship building, and account management within compelling settings of human capital industry. I have ability to develop client-centered onboarding programs to ensure customer success and adoption while demonstrating a deep understanding of client business objectives and best practices. I’m skilled in delivering end user training to clients and educating users on product features and functionality. I’m adept at overseeing customer success teams in enhancing customer service strategies, innovating new processes, and managing overall functionality to maximize customer retention and growth. I’m proficient in prospecting new customers, connecting with key decision makers, and establishing key partnerships. I’m expert in delivering outstanding customer experience during every client interaction, leading to an impressively high rate of referral business and an increase in long-term business relationships. The following are the key highlights of my career accomplishments: ☛ Generated more than $400,000 in enterprise sales revenue within one year through implementing aggressive sales campaigns and innovative forecasting techniques. ☛ Ranked among the three top performing sales representatives for consistently outperforming sales targets and demonstrating performance excellence. ☛ Augmented revenue by more than $5 million during the last six years of employment and ranked as the third-highest revenue generator in 2001 and 2007 amongst the 12-member team. Please feel free to contact me at cbmcdonald14@hotmail.com with any thoughts, comments, or questions about my work—I’m always interested in making new professional acquaintances.