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As a Support Services Architect my primary responsibility was to educate C level executives in fortune 1000 companies on how Insight could drive efficiency through identifying and solving complex operational and process challenges. Advising them on standard, custom solutions, execution, and staffing models. I also worked with regional sales and executive leadership to proactively educate their teams about the Managed Services, Cloud, and Data Center portfolio Insight offers. - Assisting Marketing and Services delivery teams to develop go-to-market strategies, collateral development, and execution models in an effort to drive sales effectiveness and knowledge throughout the organization.- Solely responsible for a year over year average of 70% of all net new services sales on a team of 6-7 architects.- Responsible for leading all managed services large scale and complex opportunities, RFI/RFP/RFQ responses, and finalizing SOW and contract negotiations. - Designed, developed, and grew the Engineering on Demand service. Earning Insight the trust of many more new and existing clients and attaining Millions in revenue at over 85% Gross Profit.

• Administrate and support all contracts, purchasing, and procurement initiatives.Create solicitations, SOWs, awards, and change requests on behalf of the federal government while following strict procurement regulations. • Successfully plan and execute a "roadmap" to increase service options, maximize operational excellence and reverse negative vendor contract performance.• Create a base channel for all vendors and partner relationships which enables Kalotech to target the sale of products and services viable to a very narrow market and only that market, i.e. the Federal Government.• Train contract specialists and officers on contract rules and regulations, providing knowledge and guidance in complex contract work flow. • Manage various day-to-day operations, including training/supervision of sales representatives, organizing vendor and end user contact information, and introducing new sales cycle and efficiency procedures.• Increase net revenue from zero to $3M in less than 18 months through the utilization of collaborative programs and strategic partnerships that optimize existing contracts and vendor/federal program discounts. • Responsible for conducting research, workflow investigations, business procedures and making recommendations.• Implement systems and train end users on company products and solutions which are currently being sold to clients including the Department of Defense and the U.S. Military.

• Created several documents and brochures for customers that demonstrated the value and cost savings of the card program; which ultimately became the marketing standard across all Corporate Card offerings.• Supported sales efforts and increased revenues by 30% through teaching advanced selling techniques to Corporate Card Executives and providing them with the edge needed to successfully close deals. • Designed and implemented a report database using Salesforce which allowed senior executives to view multiple sales statistics and customer notes and account updates in real time.• Standardized cross-promotions techniques company-wide to increase sales opportunities.• Accelerated the client prospecting cycle, promptly recording and updating gathered client information into databases.

• Diligently pursued both inside leads through cold calling and outside B2B sales opportunities, doubling annual sales quota over goal. • Developed and closed pipelines that pushed the company to expand its sales territory, service/product offerings, and coverage areas. • Closed over $500k in recurring monthly revenue for the company, effectively creating a $6M portfolio, doubling clientele size and revenue, and earning the ranking of Top Sales Producer year over year.• Effectively increased the demand for collocation products and services across the marketplace, opening an entirely new revenue stream for the company.• Conducted corporate training classes for all new hires, improving the product and technical support knowledge base of all staff. • Responsible for selling, managing and growing sales volume within the territory.• Pivotal in providing clients with data management assistance and exceptional sales support.