Manages and administrates IT for two small manufacturing subsidiaries. Has broad spectrum responsibilities across all aspects of IT, including support, project management, and ERP development.● Supports primarily windows environment, Win10/Win7, server 2012 R2/2016/2019, and SQL server 2014/2017 including 2 small VMWare datacenters● Audits systems for security compliance and makes recommendations for rectification● Administers and manages heavily integrated Dynamics GP system, utilizing SmartConnect, Dynamics CRM, SQL-RD, Sharepoint, SalesPad, and MPDV Hydra (MES system) and fulfills role as SME for these systems● Performs ERP analysis regarding variances and other business metrics● Creates SSRS/CRM reports and forms as needed● Customizes dynamics GP using combination of extender, dexterity, and visual C#● Created and maintains IT documentation repository● Packages software and maintains SCCM task sequences for client deployment● Monitors SCOM and implements custom MPs as neededAchievements● Formalized IT month end and year end responsibilities with appropriate stakeholders● Created isolated GP company and test environment for bugfix and upgrade testing● Upgraded/Rebuilt Windows Servers from 2008R2 to 2016 & 2019● Successfully performed FSR->DFSR transition● Implemented SQL maintenance including DB health checks and index rebuilding● Rebuilt Wyse thin client RDS infrastructure utilizing WMS● Transitioned locally dynamics GP installations to remote RDS server● Performed Cutover to new Vmware hosts and SAN● Migrated and enhanced external vendor portal sharepoint site, including custom powershell integrations● Implemented network and storage changes to fix daily backup drift

As a report to the IT Operations Manager, I provided level 2 support for 600 employees in a hybrid Linux LTSP/Windows environment, with specific application support surrounding a proprietary Linux desktop environment/ERP suite. Traveled to remote locations across eastern US as needed to perform system upgrades and new location/user systems setups.● Automated provisioning/synchronization of Office 365 accounts with ServiceNow cloud services using Powershell.● Created Powershell scripts for several common user and user provisioning tasks including ERP setup, printer setup, fixing low disk space, etc.● Implemented lite and zero touch deployments of Grandstream VOIP phones utilizing ServiceNow as the system of record.● Supported a multi-level remote application architecture based on Linux LTSP.● Automated deployment for VOIP phones and software imaging. Environment: Windows XP/7/10, Windows Server 2008/2012 R2, Ubuntu 10.04 - 16.04, MySQL, PostgreSQL, LDAP, CUPS (Common Unix Printing Services), Asterisk, Office 365, Microsoft Intune, ServiceNow

Provided support for specialized R&D systems and instruments. Administered several isolated domains, file servers, and database servers for R&D. Managed inventory and spare systems, including system images and hot spares. Virtualized critical/vulnerable/outdated systems, and created plans for continuity when virtualization was impossible.● Upgraded a server-based Compusense lab to their cloud-based service.● Assisted imaging team with purchase of 40TB file server, transitioned data, and converted to RAID6.● Created migration plan to transition to new R&D data center due to poor environmentals. ● Coordinated with facilities and IT to define specs and costs and coordinated with teams to schedule downtime. Decommissioned several services.● Performed scripting in Bash, VBScript, and Powershell.● Automated deployment of tablets and computers, including isolated and domain integrated images.Environment: Windows NT 4 - 7, RHEL, VMWare ESXi, Windows Server 2003/2003 R2/ 2008, Windows SCCM, Remedy, Supported JMP, Interspec, Matlab, Agilent products, Compusense, Water Corporation Software, BackupExec, SQL Server Enterprise 2005

Implemented control and billing software for a Mitsubishi solar panel system including configurations for remote access. Configured servers for physical access control to building and assisted with security hardware installations.