David Breeden Email & Phone Number

Gallatin, Tennessee, United States

- Collaborating with cross-functional teams to establish and meet customer deadlines for the completion of each major project, ensuring success and improving satisfaction for the customer and technician.- Developing strategies to enhance customer experience, focusing on first-time resolution of issues and minimizing recurring complaints- Communicating with technicians to help in troubleshooting issues, and seeking ways to accelerate the necessary process to help everyone continue toward success.

Madison, Tennessee

- Building and maintaining personal and working relationships with commercial accounts to expand into our local market. Communicating the value of the service we offer and how it will drive the success of each account.- Provided accurate quotes and pricing, assisting customers with part selections based on their needs and manufacturer specifications.- Developing best practices and building processes to assist the account, technician, or customer in the most beneficial and efficient manner.

Goodlettsville, Tennessee

- Seeking opportunities to expedite shipments, or capitalize on discounts to assist the customer in achieving their goals in a fast and economically sound way.- Actively listening to the customers goals and obstacles to gather as much information as possible to tailor the best plan of action to help them succeed.

White House, Tennessee

-Communicating with the customer and advisor to confirm vehicle concerns-Accurately diagnosing customer complaints and making necessary repairs -Ensuring that the customer receives the vehicle in better condition than it arrived

-Maintaining a clean and safe working environment-Inspecting customer vehicles for needed maintenance items -Performing approved maintenance items in an efficient and timely manner