Craig Broussard Email and Phone Number
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At Info-Tech Research Group, our team has empowered CIOs and IT executives with strategic advisory services, driving a 20% increase in business enablement. Specializing in cost optimization and vendor management, we've achieved multimillion-dollar savings through consultative workshops and best-practice research. Simultaneously, as Vice President of ABTP DFW, we’ve implemented innovative strategies that bolstered member engagement, leading to a 20% uplift in program attendance. Our collaborative approach supported strategic decision-making and organizational growth, enhancing the professional landscape for business technology leaders.
Info-Tech Research Group
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Sr. Executive CounselorInfo-Tech Research GroupTexas, United States
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Executive CounselorInfo-Tech Research Group Mar 2022 - PresentLondon, Ontario, Ca• Provided advisory services to CIOS, C-Level executives, and IT leaders, delivering best-practice research and industry insights to optimize organizational performance.• Developed business-aligned IT strategies resulting in 20% increased enablement to business and proper prioritization of key projects.• Delivered cost optimization and vendor management consulting workshops, resulting in several million in savings.
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Vice PresidentAssociation For Business Technology Professionals Dfw Aug 2021 - PresentDallas, Texas, Us• Led the planning and execution of all ABTP programs for 2023 and 2024, ensuring successful implementation and alignment with organizational goals.• Collaborated with the President to support strategic decision-making and drive growth initiatives within the Association for Business Technology Professionals DFW.• Implemented innovative strategies to enhance member engagement and increase program participation, resulting in a 20% increase in program attendance.• Developed strong leadership and communication skills while working in a fast-paced and dynamic environment. -
Global Infrastructure DirectorNch Corporation May 2019 - Dec 2021Irving, Tx, Us• Led a team of 4 directors and 34 resources, managing infrastructure services for 8,500 associates across 50+ countries.• Negotiated ELA agreements, achieving $3.5M in savings over 3 years.• Implemented a vendor and technical debt management program for efficient asset management. -
Executive Director Information Technology (Consultant)Sinnat, Llc. Oct 2018 - May 2019Consulting providing IT Strategy and Operations oversight for strategic business services support for Sinnat, LLC.
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Vp Of Information Technology, North American Operations (Service Management Center)Atos Jan 2017 - Sep 201895877 Bezons, Fr• Led a team of 10 direct reports and 326 overall members, delivering ITIL process performance and enterprise support for 220 North American accounts.• Achieved 200% of target savings goal and 30% productivity improvement over 6 months.• Implemented individual performance KPIs, resulting in 30% cost savings and 25% increase in capacity. -
Sr. Director Of It (Account Quality And Deal Assurance)Atos Jan 2016 - Jan 201795877 Bezons, Fr• Led a team of 25 deal assurance specialists at Atos, ensuring compliance and risk mitigation for over 150 high-value deals worth $500M.• Implemented customer-centric deal assurance protocols, resulting in a 30% increase in deal closure rate and $50M in additional revenue.• Cut operational costs by 15%, saving the company $10M annually through streamlined processes.
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Sr. Director Siam Infrastructure Services, Nokia AccountAtos Jan 2013 - Jan 201695877 Bezons, Fr• Managed budgets over 30 mm Euros, ensuring expenses were within plan.• Generated 20.1M Euro additional revenue through incremental work and complex projects.• Enhanced SLAs by 40%+ within 12 months.
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Global Head (Director) Of Data Center ServicesNokia Siemens Networks Jan 2011 - Jan 2013Espoo, Southern Finland, FiProvided the data center services from 9 global data centers for all computing needs with over 3000 servers and 5 petabytes of storage for development, production, and disaster recovery services. Serviced at one time over 100 local server rooms that we did a consolidation program to reduce costs and scale the environments.> Accomplished $100M in savings by consolidating 15 data centers to 9 over the course of 2 years> 9% savings on annual infrastructure services with 10-month break even ROI by managing RFP -
Head Of Data Center Supplier, Process, Quality, And ToolsNokia Siemens Networks Jan 2008 - Jan 2011Espoo, Southern Finland, FiDrove ITSM, user support, technical design, service levels, operational and governance processes, quality and tools for the NSN infrastructure. Ensured high quality verbal and written communication and that all external providers were aligned using Remedy for ITSM ticket management. Developed the strategic plans for global automated testing and implemented testing globally for load-based functional, capacity testing, and regression capabilities from global strategic sites.> Implemented new servers provisioning and decommissioning processes for all data centers that resulted in a 30% reduction in time and effort> Realized 2.4M Euro cost savings and 12% budget savings for implementation of new high-quality managed service agreement for data center and network services> Responsible for Global Change Management resulting in 25% improvement of unplanned outages.> Software License Management savings of 40% on enterprise business systems software
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Director Of OperationsNokia Siemens Networks Jan 2004 - Jan 2008Espoo, Southern Finland, FiDelivered Infrastructure services for all North America and Global Delivery services. Supported ~300 Enterprise Business and consumer applications running on infrastructure I was responsible for including nokia.com site. Managed 40,000 Sq. Ft raised floor data center and the resources supporting it. > Realized $10 million savings over 2 years on a new maintenance agreement for the Dallas Data Center> Improved cost recovery by 40% in 1 year with new metrics to measure the cost of services.> Customer Satisfaction increased 15% on our scorecard within 6 months of the new process on ticket handling
Craig Broussard Education Details
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St. Gregorys UniversityGeneral -
Up Your ServiceService Excellence
Frequently Asked Questions about Craig Broussard
What company does Craig Broussard work for?
Craig Broussard works for Info-Tech Research Group
What is Craig Broussard's role at the current company?
Craig Broussard's current role is Sr. Executive Counselor.
What is Craig Broussard's email address?
Craig Broussard's email address is cr****@****nch.com
What is Craig Broussard's direct phone number?
Craig Broussard's direct phone number is +181726*****
What schools did Craig Broussard attend?
Craig Broussard attended St. Gregorys University, Up Your Service.
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