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B2B Architect leading revenue operations, digital transformations, and strategic initiatives that drive growth. Optimize revenue processes, sales processes, workflow, planning, forecasting, and sales compensation while delivering predictable sales intelligence.B2B Operations Architect | Sales, Strategy & OperationsEmail: cbrown00@msn.comDesign repeatable and scalable revenue operations and sales plans, processes, systems, methodologies, and tools that increase deal velocity and accelerate order growth. Automate and systemize processes and workflow to track and improve KPIs, scale business capacity, reduce product-to-cash cycle time, increase employee satisfaction, and improve the customer buying experience.Develop talent and communicate effectively with cross-functional teams, partners, and customers – clearly communicating vision and value. Expertise includes go-to-market (GTM) strategy, new market development, new sales channels, distribution, deal desk, new product introduction, CRM, program management, team leadership, and deep experience in manufacturing and engineered products, services, and software.CORE COMPETENCIES:• Digital Transformation• Configure-Price-Quote (CPQ) | E-commerce | CX• Customer Relationship Management (CRM) (Salesforce | Microsoft D365)• Sales Territory Plans | Compensation Plans• Go-To-Market (GTM) Strategy• New Product Introductions• Product Management• Distribution Channels• Talent DevelopmentACCOMPLISHMENTS:~Achieved 4.6%/yr order increases and increased productivity 30-40%.~Generated 450% increase in lead volume and 400% in weekly proposal volume.~Drove multi-million dollar order increases in 4 firms by entering new markets and launching new products.~Led new strategic planning and business development function driving $600M IPO and $595M acquisition, and scaled a security start-up from $750K/yr to $15M/yr in 4 years setting up global distribution channel operations.~Scaled a firm’s revenue from $75M/yr to $125M/yr in 5 years by increasing new product introductions from 3/yr to 30/yr.
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Sr Digital Product ManagerBelden Inc.Austin, Tx, Us -
Digital Product ManagerBelden Inc. Apr 2022 - PresentSt. Louis, Missouri, UsBelden designs and manufactures a comprehensive portfolio of networking, security and connectivity technologies and products across a variety of industrial, enterprise and professional broadcast markets. -
Director Of Sensors Sales & Marketing - Ultra EnergyUltra Electronics Group Jan 2019 - Jan 2022London, England, GbGlobal supplier of custom-engineered sensors and instrumentation for use in harsh environment applications in aerospace, oil & gas, chemical, mining, water/wastewater, and nuclear power.Promoted to lead Sensors Sales, Marketing, and Customer Care team as part of new Ultra Energy group.• Increased team productivity 20% through reorganization, workflow automation, order pipeline discipline, digital marketing, and staff reductions; created four salesperson-led business stream teams to increase customer focus, streamline internal resource allocation, and increase service levels; created Sales Operations function to scale and strengthen deal desk, and improve distribution partner management; implemented Solution Selling standards and training to improve complex selling effectiveness; implemented CRM-based order pipeline reviews and order forecast reporting• Increased marketing-qualified lead volume 200%+/yr over prior history; implemented digital marketing to replace low-performing legacy advertising spend in print journals; improved search engine results by increasing focus on needs of target engineering audience; implemented new value proposition messaging, and new website and meta tags; researched and onboarded digital marketing agency to create digital content and assist with email marketing campaigns, and posting on blogs and social media• Led initiatives to improve customer buying experience; expanded e-commerce and website to increase buying options; expanded customer care workflow automation to generate monthly customer experience reports addressing case resolution performance, customer sentiment, and customer satisfaction; implemented monthly internal customer experience reviews• Led effort to enter space market; gained position on new rocket engine platform and long term supply agreement on firm's first space program -
Director Of Sales & Marketing - Industrial MarketsUltra Electronics Group Nov 2012 - Dec 2018London, England, GbManaged global sales, marketing, and customer care for the industrial division supplying custom-engineered sensors and industrial networking components to industrial market segments.• Led turnaround of industrial markets team; defined 5-year order and profit growth vision; reorganized to increase focus on customer acquisition and key account support; implemented new job designs, compensation plan, and team structure; leveraged CRM to automate routine tasks; reduced headcount 30%; grew overall orders from $10.5M/yr to 16M/yr over 7 years (8.7% CAGR); grew pre-COVID aerospace annual orders at 23.7% CAGR over 4 years from $1.04M/yr to $2.44M/yr• Improved customer experience through digital transformation and changing team culture; implemented CRM system including integration with existing ERP system to provide a complete view of customer buying activity and support experience; go-live achieved in 10 months providing significant automation of routine sales, marketing, and customer care operations• Implemented firm's first-ever e-commerce platform; involved complex integration with existing ERP system to connect buyers directly with factory; streamlined customer purchases of catalog products and products on pre-negotiated supply agreements• Implemented new process to streamline pursuit of more valuable engineer-to-order opportunities; increased salesperson responsibility to manage requirements, and engineer responsibility to more quickly deliver more effective solution designs• Secured parent funding to pursue AS9100 quality certification; certification achieved in 2017 strengthening existing business and significant source for new business• Implemented significant overhaul of customer care operations; transitioning from email triage of customer support requests to CRM case-based; significantly increases visibility to resource allocation and resolution performance -
Director Of SalesEts-Lindgren 2005 - Jun 2012Cedar Park, Texas, UsGlobal supplier of product test facilities and equipment serving wireless, aerospace, defense, and manufacturing.Managed 22-person sales & customer service team for the test & measurement division of this 750-employee, $150 million global manufacturer of construction-intensive test & measurement solutions serving wireless, defense and manufacturing industries.Led turnaround strategy for global sales operations and Americas field sales teams. Grew Americas annual orders from $28M to $54M.Overhauled and re-energized sales support and customer service operations; introduced solution selling practices; increased distribution channel quality, agility and productivity; strengthened technology partner relationships -
Director Of Distribution Channels & Strategic AccountsNetbotz 2002 - 2004UsStart-up offering Ethernet/IP-based security monitoring appliances and software for critical infrastructure.Set-up and directed ground-floor global channel strategy, infrastructure, operations & communications for this technology firm offering critical infrastructure security solutions.Recruited 40+ channel partners in 12 months in US, Canada, EMEA and APAC including five solution providers listed on the Solution Provider 500. Directed set-up of firm’s public sector practice; secured and managed firm’s GSA Schedule.
Chris Brown Skills
Chris Brown Education Details
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Texas A&M UniversityMech. Engr; Materials Science -
Pepperdine UniversityMba
Frequently Asked Questions about Chris Brown
What company does Chris Brown work for?
Chris Brown works for Belden Inc.
What is Chris Brown's role at the current company?
Chris Brown's current role is Sr Digital Product Manager.
What is Chris Brown's email address?
Chris Brown's email address is cb****@****msn.com
What is Chris Brown's direct phone number?
Chris Brown's direct phone number is +151253*****
What schools did Chris Brown attend?
Chris Brown attended Texas A&m University, Pepperdine University.
What are some of Chris Brown's interests?
Chris Brown has interest in Hunting, College Football, Fishing, Basketball.
What skills is Chris Brown known for?
Chris Brown has skills like Product Management, Start Ups, Solution Selling, Strategic Planning, Product Development, Leadership, Management, Sales Management, Sales Operations, Project Management, Marketing Strategy, New Business Development.
Who are Chris Brown's colleagues?
Chris Brown's colleagues are Periquin Sarabia, Paul Summitt, Austin Kent, Bernard Baruffalo, Amanda Hartog-Roberts, Ch D N Lakshmipathi Raju, Stefan Makariv.
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