Essential contributor on all areas of team Salesforce development, including Apex, Lightning Web Components, and declarative automation tools in a hybrid Agile/Waterfall environment.• Served as tech lead on recent projects• Orchestrated cleanup of technical debt• Collaborated with members of other technical teams on the Architecture Review Board

Oversaw all areas of operation.• Designed, built, and implemented a Salesforce.com organization which tracked progress of wish delivery and fundraising opportunities• Maintained all business systems to keep data synchronized across multiple databases• Oversaw multiple system rollouts and hardware refresh cycles• Served as liaison to the National Office for Finance, Technology, and Operations• Furnished financial analysis and forecasting to the Governing Board’s Finance Committee, Senior Leadership, and Fundraising Team. Translated financial statements into individual fundraising campaigns• Streamlined processes and provided analysis of wish metrics to support a 33% increase in annual wish-granting

This position largely overlapped with the VP of Operations position above.

Served as a Salesforce.com developer and administrator for an education non-profit which organizes volunteer programs.• Collaborated with staff from multiple teams to provide on-going procedural analysis and optimization. Suggested, designed, and implemented Salesforce.com customizations to meet evolving organizational needs• Developed Salesforce sites using Visualforce pages, custom Apex controllers, and controller extensions• Analyzed data and created dashboards to illustrate progress toward volunteer retention, recruitment, and other key organization goals• Used dashboards, reports, and views to optimize procedures for volunteer intake, background checks, and management of 5,000+ volunteer assignments annually across different programs