Structure Customer Support Engineer airtac 24h/7d:- Customer support in shift 24h/7d for all airlines all fleet- Analysis of the Customer query to avoid AOG situation in collaboration of Design Offices/DOA/Fields Services Representatives- Focal point Design Office- On-site assistance for Airlines with FSR and Customer- Newcomer Training- Responsable of 200 events analysis follow-up

Analysis of events and (Risk Assessments) RAs in accordance with regulation and report to the Civil and Military AuthoritiesResponsible of Airworthiness Directives and management of subcontractors in SpainParticipate to the classification of each occurrences on the whole fleet In charge of the technical solutions on Engines and avionics during ARM (Airworthiness Review Meeting) to ensure their follow-ups

Type Certificate Holder of two fleets of aircraftsContinued Airworthiness on aircrafts:• Technical monitoring, safety analysis, expertise and reports to Authorities• Implementation of technical solutions in collaboration with the FRA M and 145 workshops, based on historical failures• Responsible of technical documentations (MPD, IPC, AFM)• Elaboration of MMEL,SB• Working with authorities on ADsCustomer Support:• Contract manager between AIRBUS / MARSHALL and French Air Force• Obsolescence management• Daily focal point between Airworthiness Authority, operators and OEMsTeam manager (4 persons)Confidential Defense accreditation

Implementation of a follow up tool for in-service equipment (AGB / TGB)• History and reliability analysis of in-service equipment• Creation of tools for reliability, probability and Integrated Logistic Support• Safety and technical analysis• Maintenance costs optimisation and participation in project negotiationsTechnical documentation updates• Review of technical documentations MSG3, SRM, ESM, EIPC for the LEAP engines• Working with SAFRAN Aircraft Engines and SES India • Monitoring of HISPANO-SUIZA subcontractor working in India

Implementation of maintenance online for surface treatment• Definition of the specification requirements• Invitation to tender and close work with in the industry field• Reduction of maintenance costs and associated delays