Cc Marks Email & Phone Number

Castle Rock, Co, Us

Johnston, Ia, Us

Leading sales teams across a variety of business units to meet market demands and organizational benchmarks. SHAZAM EFT Solutions offers new business, strategic partnership and relationship management solutions to prospective and existing key Financial Institutions, Large Merchants/Brand Acceptance, Merchant Services and SHAZAM Secure services nationwide.

Johnston, Ia, Us

Clive, Iowa, Us

West Des Moines, Ia, Us

• Responsible for leading multiple teams of sales and service professionals to meet and exceed sales goals by effectively identifying proper solutions for new and existing clients. • Conducting and approving quarterly and yearly performance evaluations of retail staff, including periodic action planning, formal observations, training and planning career development for each individual direct report.• Professionally marketing the bank via business development and networking functions.• Ensuring audit/compliance excellence while maintaining the highest level of customer service possible.• Collaborates with Line of Business professionals to enhance referral relationships with retail team.• Creating workforce stability by cultivating an engaged, enthusiastic, and well-coached team of sales professionals.• Origination of First Mortgage products.• Coach licensed employees to present and sell fixed annuity solutions.

Raleigh, Nc, Us

(RBC BANK purchased PUBLIC BANK - APRIL 2008)• Responsible for driving overall performance of market including multiple branch responsibility • Lead sales person in market for small businesses with <$1 M in sales revenue; 5 pre-planned business to business calls per week. • Managed the WorkPlace Banking program for 12 branches including facilitation of educational segments, PowerPoint presentations, conference calls.• Executed sales and market management activities focusing on building employee capabilities• Drove business development through Tele-consulting, outside calling and relationship management, community involvement, and marketing & promotion.• Aligned talent with opportunities within banking center and for development of existing staff, new hires and trainees.• Maximized banking center revenues, sales, client satisfaction and minimizing operating risks/losses.• Functioned as the Privacy Officer for unit, ensuring understanding and compliance with keeping client and bank information secure and private.Retail Banking Officer, 2003 - APRIL 2008Peoples State Bank fka Florida Choice fka Public Bank• Managed the day-to-day sales and operations of the branch and staff• Development of sales goals, personally achieving those sales goals, and assisting in ensuring staff achieves sales goals

(RBC BANK purchased PUBLIC BANK - APRIL 2008)• Managed the day-to-day sales and operations of the branch and staff• Development of sales goals, personally achieving those sales goals, and assisting in ensuring staff achieves sales goals• Ensured compliance, audit and security procedures are adhered to at branch location• Identified and maximized cross-sales opportunities through customer profiling; enhanced customer relationships by telemarketing bank products; ensured customer was referred to correct line of business