Early years education Teaching FrenchTeaching SpanishEarly years Observations Teaching Music

Life Science InstrumentationCellular Analysis, Imaging & Protein Detection across a broad Microplate reader portfolio.Generating Business OpportunitiesBusiness Development reaching European CustomersBusiness German & French spoken

Implements sales techniques such as Presentation, Availability, Cross Selling & Service with Product Knowledge.Solving customer problems and assist with retail purchases in Ladieswear & General Merchandise. Using Customer Service skills and Customer Care with good communication.Carrying out work to high retail standards.Using creativity and attention to detail for new product displays.Experienced in working for large teams.Till operation and transactions.

Telemarketing German opportunities. Service contracts for Proteomic SELDI protein chip diagnostic system with robot handling. UK EU customer base.

3 is a 3G mobile and mobile content business in Maidenhead. I worked for the Senior Procurement Contract Lawyer and his team of Procurement and Telecoms Regulatory LawyersTeam work with all business areas and key stakeholders. My commercial marketing and procurement; product marketing experience gave me the understanding to support the Legal team in all their commercial capacities. The department at 3 covered procurement, commercial, property law, data unit and litigation.• Contract Administration – I managed contract documentation production and execution, liaising with the key business units to ensure commercial contracts were returned promptly.• Management of the (NDA) Non-Disclosure Agreement Process – Working with sales, marketing, purchasing and technical business units. Ownership of the process from end to end.• Fee Schedules – I managed the quarterly sign off of invoices against the fee schedules of software licence agreements and framework agreements.• PA support – PA and IT support for a team of four Lawyers and the Head of Legal. Ad hoc support to the commercial team for NDAs.• Electronic Filing – Electronic storage of contracts in a database saved according to a standardized naming convention.Key Achievements• Tracking material contracts for strategic corporate auditing. Detailed work using a spreadsheet system.• Input for the new contract Filemaker database.• Timely production of contracts for execution between businesses

Marketing 3G mobile network diagnostic equipment. Marketing budget and programme management across customer groups in the mobile sector. Marketing 3G network wireless and protocol testers. • Planning – Contribution to the world wide and EMEA marketing plan during strategic planning meetings in Portland the US. Objective setting and integrated programme planning. Definition of marketing metrics and the tactical marketing communications plan to achieve those metrics. Quarterly presentations to the group.• Budget management – Responsibility for £250,000 marketing budget with monthly budget forecasting and review meetings. Management of budget codes in line with communications activities. Liaising with agencies and suppliers to get invoices in on the forecasted month to meet the budget. • PR – Liaising with the PR manager and the creation of a roundtable industry discussion published in a key mobile journal. Building relationships with journal contacts and liaising with the US PR manager for product stories.• Seminar series – Ensuring customer retention and customer loyalty together with meeting new prospects at a European branded seminar series promoted with e-shots and direct mail and supported by the creation of a web microsite for audience acquisition. Key Achievements• A Business Excellence nomination for my marketing communications work marketing mobile network test equipment to key customers; network manufacturers, mobile operators and distributors in EMEA, not only for communications programmes but for budget management. • Direct Marketing – Generation of new leads and qualified prospects for the sales force with Direct mail and Email newsletters with web registration (3.4% click through) and a fulfilment piece.• Exhibition organisation – Design of Exhibition stand for a 3GSM Telecoms Congress in Cannes France liaising with Agencies here and abroad. 2004 had 20% more footfall on the stand than 2003.

A Marketing Manager for document search and categorisation software technology embedded in document management systems.Working for the Sales Director.• Marketing plan – Creation of the marketing plan highlighting the market segmentation and management of £120,000 Marketing Budget. • Telemarketing – Running a telemarketing project with an external agency to turn sales leads into qualified prospects • Sales database – Operation of salesforce.com sales database. I attended web training so that I could evaluate the database solution for the team.• Literature – Production of product literature and case studies as well as maintenance of corporate branding guidelines.Key Achievements• Direct Reports – I managed 3 direct reports; a marketing assistant, web designer and print production assistant.• Two Websites – The launch of company websites for Smartlogik and Insight Technologies working with a design agency and web designer.

Assistant Product Manager for Stationery LinesBusiness Partner for SAP R3 implementation project Purchasing advocate with Materials ManagementSales and MarketingWorking with a team of four Product Managers across a dozen Stationery product groups. Liaising with the corresponding purchasing officers and specials purchasing officers.I found a business graduate scheme where I gained a good grounding and level of experience across a number of business units including sales, marketing and purchasing of office products for the stationery catalogue together with print and Human Resources. • Human Resources – I recruited a sales support PA and I also worked on employee files supporting the HR Manager and HR Officer. I worked in their department for 3 months on the scheme. • Database – Managing a Product and Pricing Database Project and briefing the product manager group.• New Processes – Analysis of current purchasing processes for business process development.• Business processing – Working with IT project management for the implementation of SAP R3 system.• IT – IT SAP super user for the product marketing and purchasing implementation project. Dudley Key Achievements• The Marketing Development Budget – I procured marketing contributions of £1.4 million from office product suppliers to develop their products’ positioning in the catalogue. I managed a number of supplier contractual agreements and obtained payments when forecasted.

Product Marketing Assistant – Industry Placement Year MarketingProduct Marketing Assistant to three Product Car Marketing Managers at BMW Car Marketing during the launch of the BMW 5 series and Z3Working for the Car Marketing Director• Budget reconciliation – Marketing budget analysis and monthly reconciliation of £1.2 million marketing budget using a budget code spreadsheet system to track monthly marketing expenditure.• Copy – Drafting content for dealership executive’s sales guide to complement the customer brochures.Key Achievements• Events – Organising driving events for product and performance analysis and the industry at Brands Hatch and in Bracknell.• Competitor analysis – Distributing product information about competitor vehicles to members of the senior management team.