Rob Bacon Email & Phone Number

As the Head of Contact Center Hub, I lead our go-to-market strategy, collaborating closely with partners to equip them with the tools, insights, and solution needed to bring our contact center services to their customers. My role involves scoping opportunities, developing bespoke demonstrations of Contact Center Hub, creating detailed proposal documents.

Head of the presales team at NFON UK, working with product management and managing the vendors.Working with partners on large/enterprise opportunities with offering the best solution to fit their customers needs. I help with live demonstrations of the NFON offering from our Cloudya offering, contact centre, Nmonitoring Queues, administration portal, Nvoice.

I have been involved with the NFON offering for over 9 years now and currently head up the Pre Sales team & product management in the UK. I have had a wide range of roles at NFON – Channel Account Manager, Internal Sales Director, Sales Trainer, Technical Trainer, Solutions Delivery and Exhibitions Presales Manager. My current role includes end user.

London, UK, GB

My time at Joskos was to build up their exposure to NFON and help them build up a healthy pipeline. This was done successfully. Founded in 1999, and with our very first school still a customer, our service-focused roots mean that schools, Trusts and colleges continue to recommend Joskos as a partner of choice for clients who want to focus on teaching and.

Enfield, Middlesex, GB

My time at EuroDataCom was to build up their exposure to NFON and help them build up a healthy pipeline. This was done successfully and I was asked by another NFON reseller to help them, which was the reason for my move. EuroDataCom are proud resellers of the NFON Cloud Telephone System. NFON are a worldwide leading provider of high-end telephone systems.

Alna District, Oslo, NO

Puzzel provides multi-channel cloud contact centre technology to deliver voice, email, sms, web chat and social media supported by advanced management and performance monitoring. Connect allows agents and contact centre management to deploy full multi-meda communication channels along with Workforce Management, intelligent FAQ's / Knowledgebase and CRM.

Munich, Bavaria, DE

The market for traditional telephone systems is on the decline – whereas the segment for Cloud telephone systems is increasing by 50% to 100% year on year. We are the only European supplier of a Cloud telephone system that caters comprehensively for all businesses from large Enterprises and the public sector to SMEs with 2 - 249,000 employees. (PAC study.

Alderley Edge, Cheshire, GB

ChessICT delivers managed IT solutions that will increase productivity and reduce your costs. We liberate your business so you can concentrate on what you do best without having to worry about your IT.Delivering very high levels of personal service with tight service level agreements, we only charge per user per month and allow the flexibility for growth.

London, GB

I am fully NAEA qualified. My duties include answering the telephone, arranging viewings between the client and viewer, calling viewers to obtain feedback and handling the sending and receiving of faxes for offers. Managing and designing the webpage and updates. Corresponding with clients to ensure accurate representations and applying website updates..