Chandra Calderisi Email & Phone Number

As a Business Solutions and Change Lead at Smiths Group, I drive transformative initiatives that align technology with business strategy across our organisation. In my role, I lead a team of Business Analysts, guiding them through the complexities of business and IT transformation. My focus is on building capabilities, aligning resources with business priorities, and implementing change management methodologies that foster continuous improvement. I work closely with PMO and Business Engagement Directors to ensure our projects are strategically aligned and effectively executed.Key responsibilities include:- Leading the Business Analyst team to support process, solution, data, and system changes.- Developing and driving change management methodologies.- Enhancing the end-to-end customer lifecycle.- Collaborating with multiple stakeholder groups to shape and sustain our transformation agenda.- Digitising and integrating end-to-end business processes to build future readiness.- Introducing industry standard frameworks to support the development of core competencies and capabilities across the PMO

London, United Kingdom

Primarily delivering the transformation of the Inmarsat IT target operating model to enable strategic partnering and delivery of greater value, faster.

London, United Kingdom

London, United Kingdom

• Established consistency and control through a new enterprise design across 12 departments over Europe, Asia and North America• Leading a multifunctioning team delivering business improvement, solution architecture and vendor management functions • Established the protocols to manage a £4.1m 3rd Party procurement portfolio delivering £500k+ in savings• Led a £2.8m cost reduction programme, delivered through contract renegotiations and system rationalisation• Improved the commercial modelling accuracy for new and existing solutions through the creation of service catalogue and targeted analytics• Leveraged synergies across the IT Department to deliver greater value and opportunity to our people • Specification and delivery of Robotic Process Automation functionality to reduce people involvement for key HR/IT processes for deployment globally for 6.5k+ users, standardising security and asset protocols and reducing error rates by 50%• Specification and roll out of Enterprise procurement and contracts system• Facilitation of business workshops to identify ‘pain points’ and design targeted initiatives to deliver cost value reduction in service• Designed and delivered the new Office 365 SharePoint intranet platform for over 2000 employees

London, United Kingdom

Ensuring that the global business continues to optimise levels of innovation and efficiency in the way we deliver services for our clients.

London, United Kingdom

• Developed the IT TOM with external resources and managed the implementation programme of the Global IT function• Developed the Knowledge & Information Management Strategy for the business• Rationalisation and integration of 2 IT business functions resulting in gained efficiencies and a headcount reduction

London, United Kingdom

• Managed a £20m transformation programme; directing 12 PMs to deliver significant service change, developing the full suite of planning tools and resources for Exec members to successfully manage the transformation process• Successfully managed the risk profile and running costs of the programme, creating savings beyond the initial benefits profile• Achieved a 77% staff satisfaction rating post change, an uplift of over 40%

London, United Kingdom

• Project Managing an innovation project to set up a test Model Office to allow us to test new digital client services, a people management and targeting matrix and environmental impact. I am also providing Programme Coordination to a new Prison Education programme aimed at developing services to effectively deliver education in Prisons.• Provided programme assurance on a company focussed PMO development programme• Successful ongoing management of the National Employability Team’s portfolio of project work, including high level reporting, effort estimation and risk management• Programme managed a business performance improvement programme that covered all employability contracts• Project managed 2 national restructuring projects, managing the HR, Comms and Operational Change Depts.• Consulted on the National Citizenship Services contract implementation, in order to streamline and reconfigure the project plans and develop the capability to provide formal reporting to provide assurance to the Project Board• Successful post-implementation contract transition and transformation in Northern Ireland, introducing the countries first Government led employment contract• Developed a national, multi-tiered, employee information portal on SharePoint 2010 which successfully disseminated key information to impacted staff during a change programme

• Developed a capacity and portfolio management process, which allowed a full suite of reporting to be developed on the team’s workflow and enabled us to prove the effectiveness of the new project methodologies put in place• Development and embedded new project management process for the Strategic Project Management, including team project management methodologies, which allowed us to work more productively and clearly prioritise and manage new work requests• Developed a suite of project documents which are used across UK corporate teams as well as the company’s Saudi Arabian contracts• Development and maintenance of team project management hub, which worked so successfully other departments have since commissioned similar SharePoint sites• Creation and management of the RAID logs for the portfolio, used to successfully mitigate high level portfolio risks

One-to-one employment coaching and support to progress clients’ journey back to workAdvice on job-searching, CV writing and interview techniquesDeliverance of specialist advice on areas such as housing, debt and benefitsLiaising with external organisations to aid and support office performanceEffective management of 100+ strong caseload of clients furthest away from the employment market, many of whom require intensive 1-2-1 supportEnabling customers to move into relevant sustainable employment in line with contractual requirementsSplash Regional Innovator for the East of England promoting internal improvements and servicesRepresented Ingeus at the Herts B to B event in Knebworth to raise awareness of Ingeus EST servicesAttendance at a Self Employment Training CourseLeader of the highest performing teams in inter office challenges Adhering to data protection and compliance regulationsMet and excelled with target driven performance

Watford, United Kingdom

Support and direct jobseekers to help them find workMeet monthly office targetsManagement of my own diaryAdministrative dutiesTraining and mentoring new startersMotivating and encouraging customersUse of management support systemsLiaise with Providers and other departmentsOrganisation of courses for customers with independent companiesConducting group information sessions

Msp Practitioner, Managing Successful Programmes

Prince 2 Practitioner 2018, Project Management, Practitioner Renewal

Practitioner Level certification

Bachelor'S Degree, English Literature, 2:1