Christopher Camacho Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

Managing a team focused on automation, integration, monitoring, and troubleshooting using network and security tools. Onboarded and trained the new Senior Director of Enterprise Monitoring. The team moved from Technical Operations to Enterprise Services in 2022.Managing network-related tools and service providers such as ThousandEyes, Venafi, SolarWinds, BlueCat, NetScout, NNMi, and NTP.Managing vendor relationships and negotiating pricing for BlueCat, CSC, Entrust, NetScout, SolarWinds, ThousandEyes, and Venafi. Utilizing competitive bid processes to control certificate costs. Implement new alerts. Leverage APIs to extend tool capabilities.Work closely with Change Management, Customer Advocacy, ServiceNow, Security, ITOC/NOC, and Infrastructure teams in IT. Also work closely with M&A, Legal, Intellectual Property, and Marketing.Primary ARIN contact. Primary contact for the corporate domain registrar. Manage over 1000 domain names.Primary SME for TLS/SSL certificates. Manage operation and automation of certificate processes for over 1800 certificates.Write and maintain extensions in PowerShell for SolarWinds & Venafi including Azure Applications Gateways, Imperva Cloud WAF, additional expiration features, and multiple ServiceNow integrations.

Atlanta, Ga, Us

Managed three teams - Application Monitoring, Infrastructure Monitoring, and Network Automation. Reported directly to the Senior VP of Technical Operations.Led efforts by the Enterprise Monitoring division to evaluate AIops services and proof-of-value implementations for Grok and Big Panda. Oversaw initial implementation efforts for Big Panda.Redesigned Service-Now dashboards and team status reporting for the division.Continued all duties as Director of Network Automation.

Atlanta, Ga, Us

Managed a team focused on automation, integration, monitoring, and troubleshooting using network and security tools. The team moved from Networking to Enterprise Monitoring in 2018. Became delegate for the Senior Director of Enterprise Monitoring.Took control of existing SolarWinds, BlueCat, NetScout, NNMi, and Imperva/Incapsula implementations. Retired Cisco Prime. Significantly expanded Venafi certificate management. Implemented new infrastructure for NTP. Implemented new tools: ThousandEyes, F5 Big-IQ, and Cisco DNA.Managed vendor relationships and negotiated pricing for BlueCat, CSC, Entrust, Gigamon, Imperva, NetScout, SolarWinds, ThousandEyes, and Venafi. Utilized competitive bid processes to significantly lower certificate costs. Restructured WAF licensing to reduce costs by over 10% without loss of capacity or functionality.Created tools standards requiring SSO, HTTPS, valid DNS, Splunk logging, and ServiceNow integration. Built distributed/HA environments for Venafi, SolarWinds, F5 Big-IQ, BlueCat, and NTP.Implemented new alerts. Aggressively cleaned up noise. Leveraged APIs to extend tool capabilities.Worked closely with Change Management, Customer Advocacy, ServiceNow, Enterprise Monitoring, ITOC/NOC, and Infrastructure teams in IT. Also worked closely with M&A, Legal, Intellectual Property, and Marketing.Primary ARIN contact. Maintained Internet registrations for 5 network blocks, 6 ASNs, and dozens of IRR entries. Primary contact for the corporate domain registrar. Managed over 1000 domain names.Primary SME for TLS/SSL certificates. Managed operation and automation of certificate processes for over 1500 certificates.Wrote extensions in PowerShell for SolarWinds & Venafi including Azure Applications Gateways, Imperva Cloud WAF, additional expiration features, and multiple ServiceNow integrations.

Atlanta, Ga, Us

Built and managed a team of senior network engineers and security specialists - 8 full-time direct reports. Interim manager for Network Operations and the NOC - 20 additional full-time direct reports. Redesigned NOC shifts to maximize 24x7 coverage without losing any staff by leveraging collaborative processes to keep staff informed and involved throughout the reorganization process. Redesigned and implemented new on-call rotations and processes for networking division.Primary network manager and escalation point for data center migration project.Implemented Venafi to manage certificates for the enterprise. Consolidated 700 certificates from 30 CAs. Leveraged competitive bidding processes to negotiate “premium” vendors to “commodity” pricing levels.Primary ARIN contact. Recovered, updated, and consolidated ARIN resources to one consolidated organization. Identified and repurposed unused IP resources for new services at minimal cost.Consolidated 300 domains to a single corporate registrar.

Atlanta, Ga, Us

Built and managed a team of communications architects and security analysts - 15 full-time direct reports. Recruited and hired 7 high-level architect and security positions, doubling team size over 7 years. Hiring committee member for numerous data engineering positions, both management and technical.Developed and managed a division-wide mentoring program. Managed network training classes for the IT community. Invested in ITIL training - Release Control & Validation, Operational Support & Analysis, Continual Service Improvement.Active team member for reorganization processes in 2008 and 2015. Recommended the merger of Network Architecture & Engineering into the IT Infrastructure division - Implemented in 2008. Recommended consolidation of network teams spread across 2 divisions - Implemented in 2015.Executed network and security projects to implement new technology: NAC, Darknet, Lancope, Network Sniffers, NAT, WAF, SIEM, EduRoam, StealthAudit, and Jabber. ($1.5M project budgets)Executed network and security technology refresh projects: Router Cores, Border Network, Firewalls, Wireless, IPAM, Load Balancers, IPS, DWDM, SSL VPN, and two-factor auth. ($8M total project budgets)Converted network test lab to a larger scale infrastructure test facility.Member of ITSM group revising change control processes. Long-term CAB member. An original member of the Architecture Review Team assessing IT system and service designs.Partnered with Deputy CIO and Executive Director to rewrite or create management and technical job descriptions: Job Family System project (2008). Creation of Infrastructure R&D (2013).Managed (3) IPv4/16 blocks and (1) IPv6/32 ISP block. Managed all domain registrations.

Atlanta, Ga, Us

Led evaluation and implementation of consolidated virtual firewall technologies. Designed and implemented IPv4 multicast services. Evaluated solutions for the SVP (Single Voice Platform). Led project to build larger network test labs. Established project policy to require the purchase of lab/backup gear - increasing testing capabilities while simultaneously lowering MTTR with on-site sparing.Collaborated with leadership and HR to rewrite or create job descriptions. Created troubleshooter role to provide network diagnostic assistance and training to campus IT. Introduced to ITIL methodologies. Member of change process design team. Long-term CAB member. Hiring committee member for numerous voice/data engineering positions, both management and technical.

Atlanta, Ga, Us

Consolidated all duties of healthcare and university architect positions. Authored data networking protocol, equipment, and configuration standards documents for healthcare and university. Managed (2) Class-B IP blocks. Selected and oversaw the implementation of 2 new router cores. Standardized implementations in 2002 to increase stability and reduce costs. Implemented a consolidated virtual router core in 2006 to improve redundancy while reducing costs again.Analyzed costs to justify the construction of a DWDM ring between metro Atlanta and Emory campuses. This greatly increased speeds, simplified management and routing, and reduced overall costs.Maintained DNS, DHCP, and NTP infrastructure. Justified conversion of network services to commodity Intel/Linux servers in 2001. This resulted in better response time, standardized server implementations, and reduced costs.Established isolated network test lab environment. Upgraded tools to manage all networks (healthcare, university, residential).

Designed network and security solutions. Implemented compliance programs. General IT troubleshooter. Consult/Document for businesses, financial institutions, and government agencies on issues, resolutions, and timelines. (2000-2005, 2015-2017)

Atlanta, Ga, Us

Evaluated, selected, and implemented all router, switch, hub, and firewall solutions. Primary network troubleshooter. ARIN contact. Justified Class-B IPv4 block (1992). Registered and administered DNS domains. Primary Unix support. Primary Internet expert. Negotiated ISP contracts. Maintained DNS and NTP infrastructure. Created network tools websites to simplify the management of healthcare network services utilizing PHP and MySQL.Position Overview: Equipment Maintenance (1988), Network Operator II (1989), Network Ops Supervisor (1990-1991), Network Analyst I (1991), Network Analyst II (1992), Network Engineer II (1993), Network Engineer III (1994), Lead Network Engineer (1996), Network Architect (1998).

Bracknell, Berkshire, Gb

Released and monitored jobs for MVS/XA, MVS/JES II, two VM/SP systems, and one VM/XA system running on an IBM 3090 200E, 3084Q, and 4341. Monitored IMS running under MVS through TSO. Some experience running jobs for and monitoring ACP on an IBM 4381. Performed shutdowns, IPLs, and basic communications functions on all the above systems as well. Trained junior operators, print operators, and tape librarians.

Data Processing Fundamentals

Education record