• Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers. • Identify and interpret trends and patterns in datasets to locate influences. • Construct forecasts, recommendations, and strategic/tactical plans based on business data and market knowledge. • Create specifications for reports and analysis based on business needs and required or available data elements. • Provide consultation to users and lead cross functional teams to address business issues. • Worked with BCG (Boston Consulting Group) to assist in development of the company turnaround plans for sales and marketing. • Compiled and analyzed market research on top customers and fleets, as well as competitors.

• Compile full sets of Joint Venture Financial Statements on a monthly basis, and compile and review Government FERC (Federal Energy Regulatory Commission) reporting quarterly • Analyze the monthly spend for Pipelines in and on the Gulf Coast • Monitor divestment activity on assets, assure closure of divested cost centers and monthly review of accounts over $500,000 to be sure accounts are accurate • Review and document processes, and analyze and implement process improvements • Project lead for cross training initiative across the team

• Develop and implement tools that display internal and external performance for the six teams I support, and distribute these dashboards to our customers • Analyze the financial budgets for each team and our organization as a whole on a monthly basis, and have decreased our overall team variance plan over actual by 12% • Compile and edit information from each team in my organization to create PowerPoint slides and graphs to represent team performance on a monthly basis • Attend weekly Production Support Meetings for the main applications of the teams I support to update the teams to changes that will be implemented and the impact it may have on each of them

• For assigned projects, prepare detail of work plan and schedule, complete detailed analysis and research, identify options, prepare reports for management and recommend action or change • Conduct detailed customer analysis and research in areas such as financial performance, cost control, and operating metrics • Use my Math and Statistics background to solve problems which requires originality in approach, creativity in design, and ingenuity in solution, with the use of an Oracle database (Data Warehouse) which holds all of our Sales data • Conduct special non-financial and business related studies as requested, follow established procedures and create new procedures to analyze customer business performance

• Lead tester for the implementation of our company’s latest Remote Access software • Produce and present monthly statistics and accomplishments performed by our team for upper Management • Responsible for support and operation of security software and related tools • Complete everyday tasks such as running and analyzing reports, creating and terminating user Ids and access, rule writing, and ensure systems overall are operational and effective