Claudio C. Email & Phone Number

Santiago, Cl

Providencia, Región Metropolitana De Santiago, Cl

◦ Liderazgo de la planificación de demanda, compra y abastecimiento para 9 clínicas y 56 centros médicos/dentales a nivel nacional.◦ Inclusión de proceso S&OP◦ Gestion de presupuesto anual de $75.000 MM CLP ($78.000.000 USD) en inventarios.◦ Coordinación con proveedores nacionales e internacionales para asegurar el abastecimiento continuo (continuidad operacional).◦ Seguimiento mediante KPI's de métricas clave.

Providencia, Región Metropolitana De Santiago, Cl

Responsible for national procurement (9 clinics and 27 medical centers) and digital transformation processes related to information management through a multidisciplinary team of 20 people.• Defining the purchasing strategy for managing SAP planning, purchasing, and master data areas.• Designing, defining, and implementing operational standards in the area (management models, KPIs, and project management tools).• Designing and implementing a plan to reduce inventory days resulting in CLP 1,000 million cash release during 2022.• Designing and executing a plan to centralize 6 regional clinics across the country.• Homologation of materials, prices, and data from the different systems of the 9 clinics (MK, Medisyn, Medic, SAP).• Reducing network breakdowns by 15% by improving the level of operational continuity.

Providencia, Región Metropolitana De Santiago, Cl

Responsible for project management in the corporate Operations department.• Designing the roadmap for 2022 projects in the area.• Gathering information from different clinic systems, tracing information, and standardizing data.• Automating reporting through tools such as Datastudio and PowerBI.• Creating and continuously improving supply and forecasting models based on prior demand.• Leading development teams, assigning resources, and building relationships with cross-functional areas (Channels, CMD, HR, Marketing, Finance).

Las Condes, Región Metropolitana De Santiago, Cl

Responsible for coordinating and managing relationships with technology providers for a loyalty systems integration project between Chile and Brazil, through a provider located in India.• Proactively managing solutions with suppliers and external resource administration.• Coordinating and orchestrating with external company development teams.• Ensuring compliance with the needs of cross-functional areas involved in the project through monitoring in the integration area.• Managing documentation, testing, and resolving questions related to the 27 webservices involved in the loyalty process.

Las Condes, Región Metropolitana De Santiago, Cl

During the work stage, projects were carried out that consisted of the continuous improvement of the company's processes, focusing on the automation and improvement of vital tasks of the company. For this, it was mainly required: • Survey of needs and business problems. • Analysis of information and business processes to propose improvements or new initiatives.• Monitoring of commitments and achievement of goals through the use of KPIs and OKRs.Unfortunately, in September, I left as a result of the pandemic and the reduction of LATAM personnel at the time.

Santiago, Vitacura, Cl

During the internship semester, a thesis project was carried out in the company focusing on the creation of a platform to improve the process of withdrawing products with quality problems, involving cross-functional areas such as sales, digital transformation, management control, and finance.Additionally, the following analyst functions were performed during the period:• Gathering opportunities for improvement for the thesis project.• Responsible for daily reporting to monitor the company's sales indicators to CENCOSUD (loss trees, scorecards, in-store stocks, product analysis, and rejection levels).• Monitoring promotions.• Using SAP at the user level.

Industrial Engineer - Specialization In Information Technology (It), Bachelor Of Science (B.Sc) - Industrial Engineering Mention In T.I.

Diploma In Management Analytics, Management Analytics