Cassie Cao Email & Phone Number

Montclair, California, US

Hudson, OH, US

• Used F.A.S.T. customer service model to provide a pleasant shopping experience for customers.
• Worked to minimize shrink in the store by following proper policies and procedures including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management.
• Worked with both stocking crew and daytime team members to fulfill customer orders in a fast and efficient manner.
• Cross-trained in fabric department, cashiering, and stocking inventory.

Brea, California, US

• Provides financial information to management by analyzing accounting data.
• Process customers work orders
• Documents financial transactions by entering account information, data entry and generating customer's invoices
• Substantiates financial transactions by auditing documents
• Reconciles financial discrepancies by collecting and analyzing account information
• Maintains financial security by following internal controls

• Audited domestic and international travel claims in compliance with state and private policies. Communicated findings regularly with university faculty and students over email and in person.
• Applied chartfield strings to disbursement vouchers
• Interpreted state regulations over travel per diems
• Helped streamline office procedures and processes