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Chrystal Carchia Email & Phone Number

Contact Center Team Lead at Coordinated Transportation Solutions, Inc. at Coordinated Transportation Solutions, Inc.
Location: Greensboro, North Carolina, United States 7 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Coordinated Transportation Solutions, Inc.
Role
Contact Center Team Lead at Coordinated Transportation Solutions, Inc.
Location
Greensboro, North Carolina, United States
Company size
66 employees

Who is Chrystal Carchia? Overview

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Quick answer

Chrystal Carchia is listed as Contact Center Team Lead at Coordinated Transportation Solutions, Inc. at Coordinated Transportation Solutions, Inc., a company with 66 employees, based in Greensboro, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Chrystal Carchia.

Chrystal Carchia previously worked as Contact Center Team Lead at Coordinated Transportation Solutions, Inc. and Customer Service Representative at Heartland. Chrystal Carchia holds High School Diploma, High School/Secondary Diplomas And Certificates from Amity Regional High School.

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Email format at Coordinated Transportation Solutions, Inc.

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Coordinated Transportation Solutions, Inc.

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About Chrystal Carchia

Chrystal Carchia is a Contact Center Team Lead at Coordinated Transportation Solutions, Inc. at Coordinated Transportation Solutions, Inc..

Current workplace

Chrystal Carchia's current company

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Coordinated Transportation Solutions, Inc.
Coordinated Transportation Solutions, Inc.
Contact Center Team Lead at Coordinated Transportation Solutions, Inc.
trumbull, connecticut, united states
Website
ctstransit.com
Employees
66
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7 roles

Chrystal Carchia work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Heartland

United States

Jun 2021 - May 2022

Contact Center Team Lead

Coordinated Transportation Solutions, Inc.

Trumbull, Connecticut, United States

Oversaw daily performance of assigned CSRs, identified and sent back trip errors for correction, monitored CSRs work for quality and guideline compliance. Assisted CSRs with live calls when necessary, answered questions regarding trip requests and transportation vendors, provided quality customer service, took supervisor calls, answered member enquiries.

Sep 2019 - Jul 2020

Licensed Insurance Agent

Hpone

Trumbull, Connecticut, United States

Contacted potential clients based on assigned campaigns, confirmed enrollment period, uncovered client insurance needs/affordability through conversation. Reviewed product availability determined suitable policy. Presented and clearly explained policy coverage, analyzed individual needs coordinating with appropriate rectifying benefit, utilized needs to.

Feb 2018 - Feb 2019

Internet Response Expert

Lq Digital

Shelton, Connecticut, United States

Averaged 300 outbound and inbound calls for multi-client marketing campaigns daily, successfully read scripts and all required consent statements. Informed consumers by explaining procedures, answering questions, and providing relevant campaign information. Determined eligibility by comparing consumer information to client requirements, completed transfer.

Jan 2016 - Feb 2018

Brand Ambassador

Brandshop Digital Commerce

Shelton, Connecticut, United States

Answered calls from customers for various companies’ online stores. Assisted customers with product or order questions, placed customer orders using software program ECOMMLIVE. Modified or cancelled orders per customer request, took payment information and submitted for processing, processed credits/returns when necessary.

Jan 2013 - Jan 2016

Customer Service Representative

Cablevision

Stratford, Connecticut, United States

Senior Representative, closed escalated customer calls, provided swift resolution to customer complaints, repairing trust and winning loyalty. Processed/scheduled changes of service at customers' request. Aided in the training initiatives of co-workers. Assisted customers with questions regarding service and billing, took payments, issued credits, resolved.

Nov 2006 - Mar 2011
Team & coworkers

Colleagues at Coordinated Transportation Solutions, Inc.

Other employees you can reach at ctstransit.com. View company contacts for 66 employees →

BS Breanna Serna Breanna Serna Colleague at Coordinated Transportation Solutions, Inc.New Haven, Connecticut, United States, United States View → RT Roberta Thorpe Roberta Thorpe Colleague at Coordinated Transportation Solutions, Inc.Stratford, Connecticut, United States, United States View → AT Amy Taylor Amy Taylor Colleague at Coordinated Transportation Solutions, Inc.New York City Metropolitan Area, United States View → SA Stanley Armistead Stanley Armistead Colleague at Coordinated Transportation Solutions, Inc.Trumbull, Connecticut, United States, United States View → KM Kendra Mcclain Kendra Mcclain Colleague at Coordinated Transportation Solutions, Inc.Covington, Georgia, United States, United States View → SL Samara L Smith Dupont Samara L Smith Dupont Colleague at Coordinated Transportation Solutions, Inc.New Haven, Connecticut, United States, United States View → AD Ashley Dupont Ashley Dupont Colleague at Coordinated Transportation Solutions, Inc.Stratford, Connecticut, United States, United States View → NM Nickole Mcdonald Henry Nickole Mcdonald Henry Colleague at Coordinated Transportation Solutions, Inc.Trumbull, Connecticut, United States, United States View → SA Stanley Armistead Stanley Armistead Colleague at Coordinated Transportation Solutions, Inc.Shelton, Connecticut, United States, United States View → KR Kamila Rose Kamila Rose Colleague at Coordinated Transportation Solutions, Inc.United States, United States View →
2 education records

Chrystal Carchia education

FAQ

Frequently asked questions about Chrystal Carchia

Quick answers generated from the profile data available on this page.

What company does Chrystal Carchia work for?

Chrystal Carchia works for Coordinated Transportation Solutions, Inc..

What is Chrystal Carchia's role at Coordinated Transportation Solutions, Inc.?

Chrystal Carchia is listed as Contact Center Team Lead at Coordinated Transportation Solutions, Inc. at Coordinated Transportation Solutions, Inc..

Where is Chrystal Carchia based?

Chrystal Carchia is based in Greensboro, North Carolina, United States while working with Coordinated Transportation Solutions, Inc..

What companies has Chrystal Carchia worked for?

Chrystal Carchia has worked for Coordinated Transportation Solutions, Inc., Heartland, Hpone, Lq Digital, and Brandshop Digital Commerce.

Who are Chrystal Carchia's colleagues at Coordinated Transportation Solutions, Inc.?

Chrystal Carchia's colleagues at Coordinated Transportation Solutions, Inc. include Breanna Serna, Roberta Thorpe, Amy Taylor, Stanley Armistead, and Kendra Mcclain.

How can I contact Chrystal Carchia?

You can use AeroLeads to view verified contact signals for Chrystal Carchia at Coordinated Transportation Solutions, Inc., including work email, phone, and LinkedIn data when available.

What schools did Chrystal Carchia attend?

Chrystal Carchia holds High School Diploma, High School/Secondary Diplomas And Certificates from Amity Regional High School.

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