Crystal Castellon Email & Phone Number

Orlando, Fl, Us

Irvine, California, Us

Work closely with Account Executives to generate creative content for proposals and client facing sales/marketing content, i.e. area guides and partner perspectives.Creative development and pricing of proposals and services for client program.Research/communicate with suppliers; provide an accurate assessment and maintain good vendor relationships.Maintain a general knowledge of venues, restaurants, and tours and activities in Orlando.

Irvine, California, Us

Assist the Design and Development Managers with the production of proposals.Book and maintain tentative holds for venues/activities for proposals being generated. Release or contract vendors as required in relation to the proposal/contract in question.Update the CRM with new vendor information and maintain a current status for all vendors used.Maintain and organize vendor tariff folders; ensure all pricing and descriptions are valid and clearly labeled/saved.Assist Account Executives in creating and facilitating hotel drops and simple marketing requests.

Orlando, Florida, Us

Responsible for conceptualizing, planning, and executing events from start tofinish. This includes developing event themes, coordinating with vendors,managing budgets, and ensuring that all details are in place.Manage banquet staff, including hiring, training, and ensuring that they are ableto execute events successfully.Creating Banquet Event Orders, Event Signage, Diagrams, Banquet Checks, etc.

Dallas, Texas, Us

Work in tandem with the Operations Team to ensure flawless execution for all events. This includes all communication on any changes/updates to SMERF events and any specific needs for a successful event based on the guests expectations.Assume responsibility for execution of events, send contracts, and communicate all request of the client in an effective and sensitive manner.Sell the exciting experience of Topgolf and work directly with guests to build their perfect event.

Palma De Mallorca, Illes Balears, Es

Arrange special events, site inspections and off-site presentations for potential clients.Manage set up, seamless event execution and effective close down for both social and corporate events.Establish client base of organizations, social and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded.Achieve personal and team goals as assigned by the General Manager.Accurately produce all sales contracts; rate agreements along with any banquet/catering event orders and inputting them into SalesPro.Become an advocate of the property in social media spaces, engaging in dialogues and answering questions where appropriate. Monitor trends in social media tools, trends and applications and appropriately apply that knowledge to increase the use of social media at the hotel.

Palma De Mallorca, Illes Balears, Es

Meet with clients to tour, sell & plan events with extreme detail and creative WOW moments. Provide personal meetings concierge needs to clients such as providing menus, making copies, assisting with IT requirements as needed. Create Banquet Event Orders and Contracts using SalesProPromote private party events and for hotel via all social media outlets ( Facebook, Instagram, Twitter, Google plus & Google places, Yelp, Pinterest, Snapchat, Company website, LinkedIn, YouTube, Blogs). Identify opportunities, develop clear and measurable objectives for initiatives, and monitor for impact of social media programs; analyze, review and report on effectiveness of campaigns in an effort to maximize results. Become an advocate of the property in social media spaces, engaging in dialogues and answering questions where appropriate. Monitor trends in social media tools, trends and applications and appropriately apply that knowledge to increase the use of social media at the hotel.

Orlando, Florida, Us

Plan, Organize and execute over 130 game-night and specialty hospitality events for groups between 10 and 350+ people; reserve appropriate suite size, arrange layout of room using AUTO CAD, propose food and beverage choices; and provide exceptional customer service to ensure repeat sale. Walkthrough on game day to visit hospitality spaces and make sure they are set to requested specifics.Handle complaints and unpleasant guests in a professional manner, with the best interest of the customer and the company in mind.

Orlando, Florida, Us

Responsible for providing an exceptional experience for every guest that attends an Orlando City Game or Orlando Pride game and stadium events.Welcoming Guests at gates, listening to fans needs and constructive criticism on game days, taking heed of things that need to be corrected, and reporting all issues and feedback.

Orlando, Florida, Us

Maintain call center database by entering correct customer information.Answer more than 85 phone inquires a day and resolve problems by clarifying desired information, researching and providing great customer serviceMaintain confidentiality of proprietary information, and protect company assets.

Orlando, Florida, Us

Secure over 15+ vendors and sponsors for the Orlando International Fashion Week.Organize and plan Orlando International Fashion Week by seeking fashion designers, arranging room layouts, and helping recruit models.Promote through social media and help come up with new marketing strategies.

• Focus is to provide clients with an unforgettable concert experience by making sure event logistics run smoothly.• Help promote upcoming concerts and events using flyers and social media.• Help with venue décor, come up with new marketing strategies, meet deadlines and push ticket sales.

Kissimmee, Fl, Us

Non-profitable organization offers cost-free, fantasy vacations to children with life-threatening illnesses and their families. • Work along with the director of special events focusing on non-profit management, event planning and implementation.• Plan and organize the annual Gingerbread 5K run • Major gift funding with individuals, corporations, foundations, and with public and media relations.

Bachelor'S Degree, Event Management

Associate'S Degree, Hospitality