Chuck Boyce Email & Phone Number

Mount Pleasant, South Carolina, United States

Lead a cutting-edge AI marketing agency providing tailored AI-enabled chat agents and marketing automation tools for SMEs. Helping businesses automate processes, increase conversions, and create compelling customer experiences.📈 Notable Achievements:- Increased customer engagement by 300% for clients using AI-driven chatbots.- Helped launch EngageGraph Suite, a suite of 40 marketing apps, with high-conversion sales materials and strategies.- Led market research initiatives identifying key trends and positioning strategies in the AI and SaaS industries.

Portland, Oregon Area

I am part of the FranServe network with extensive experience in the franchise industry, offering full-service franchise consulting. I engage with potential investors using an established consultation process. By identifying and presenting solutions, I provide a true opportunity for success to prospects and their target markets. Supporting the business includes extensive use of digital marketing tools including Zoho business apps, Buffer social media management, Acuity scheduling, Stencil and Visme graphics, Google Analytics and AdWords and social advertising.

Charleston, South Carolina Metropolitan Area

Lemonade Marketing, llc was a small marketing firm that focused on small businesses in the Carolinas. Our client focus was trades, financial services and small manufacturing.

Portland, Oregon Area

This was a side business I ran to keep in touch with my creativity. I handcraft outdoor furniture using western red cedar. High-quality wood, materials, and workmanship result in long-lasting decorative and comfortable additions to a patio or deck. Besides the woodwork, I also managed the marketing aspects including extensive use of digital marketing tools including Zoho business apps, Buffer social media management, Acuity scheduling, Stencil and Canva graphics, Google Analytics along with AdWords and Facebook social advertising.

Portland, Oregon Area

Provided technical guidance to clients requiring customer identity management solutions in a SaaS environment. Customized leading-edge implementations to meet business requirements. Worked in a team environment of sales, engineering and customer delivery to ensure client satisfaction.

Portland, Oregon Area

Business Analyst responsible for business requirements definition, process analysis and revision, process and software implementation, production support, end-user training and user acceptance testing.Managed projects and business initiatives while working with cross-functional internal and external teams to achieve desired results.

Portland, Oregon Area

Provide support for IT projects and e-commerce optimization. Drove projects to enhance automated data feeds, customize marketing programs focusing on on-line advertising and search engine optimization.

Program Manager - Worldwide Technical Enablement (2008-2010)Teamed with department heads, managers, and supervisors in determination of education requirements for new products, preparation of comprehensive product enablement plans, and strategic coordination of resources to deliver services to a global customer base. Directed review, planning, and management of activities, with focus on efficiency in order to deliver timely training to internal teams. Curriculum Manager (2006-2008)Optimized staff knowledge and capabilities through thorough review and evaluation of technical curriculum. Continuously monitored industry trends and changes in order to ensure currency and usability of training materials. Built strong relationships with worldwide delivery teams to ensure that training paths were communicated effictively and trainer readiness was achieved in a timely manner.Education Developer (2004-2006)Boosted understanding and expertise with new products by planning and producing vital technical education documents that aligned with product design documents - additionally, delivered materials used in beta testing processes to ensure quality information. Process Consultant (2002-2004)Delivered technical guidance and expertise to support global customer projects that ranged in length from 1 month to over a year. Systems Specialist (1999-2002)Ensured smooth systems operations by providing expert, onsite support to customers with technical issues. Specialized in resolving critical situations in Latin America to retain account revenue.

Process ConsultantProvided expertise and support to clients by evaluating technical operations to establish software and hardware components needed to deliver appropriate systems management solutions. Evaluated requirements, then adapted pre-developed application packages to ensure customer needs were fulfilled.

Process ConsultantIn highly visible roles as consultant and Technical Lead on 10 separate client initiatives, created and managed ongoing adherence to project plans for large-scale systems management efforts, with a focus on optimizing productivity and efficiency. Developed critical systems management solutions through review of client business requirements, while customizing network management systems to meet specific needs - automated issue escalation to expedite resolution.

Designed and assisted in the implementation of a software distribution system to support 400 remote branch locations.Supported the Network Operations Center in the Operations Services Group.Monitored and assisted the support of the US Bank network.Developed and supported a network supporting the systemsdevelopment organization.

Through the years of employment, the company was purchasedand changed names many times. Previous names included Micro Financial, PacTel Info Systems and Byte Shops NW.Held positions of Technical Manager, Manager of Systems Engineers, Consultant, Technical Sales Specialist, Trainer, Enablement Development, Systems Engineer and Technician.

Bachelors Of Science, Technical Management, 3.71

Graduated Magna Cum Laude while working full time. I received a comprehensive education in many business practices including law, ethics.

Electronics Technician Diploma, Electronics

I learned a lot about what going to an upper-level school meant and how to deal with life after high school.