Christy Eng Email and Phone Number
Christy Eng work email
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Christy Eng personal email
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Christy Eng phone numbers
With 9 years of experience in sales and a robust background in customer success and account management, I help drive the company's continued success. My career has been driven by a strong passion for helping others and the thrill of identifying and meeting client needs. I am a natural problem-solver who thrives in fast-paced environments, which has consistently enabled me to meet and exceed my sales targets. My experience in collaborating with cross-functional teams to resolve customer issues and ensure a seamless customer experience. These experiences has honed my ability to track and maintain cross-functional department requirements meticulously, and ensure timely delivery of results. I am also adept at compiling and presenting performance data. In previous roles, I created and presented monthly performance reports to senior management, highlighting achievements and areas for improvement. This experience will enable me to contribute effectively to compiling Quarterly Business Review (QBR) slide decks and providing insights into customer performance. I love what I do!
Oaktree Properties
View- Website:
- oaktreeprops.com
- Employees:
- 5
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Oaktree PropertiesLong Beach, California, United States -
National Benefits AdvisorEhealth, Inc. May 2023 - Oct 2024Santa Clara, California, Us -
Personal AssistantPrivate Duty Jan 2018 - Apr 2024- Provided high-level executive support to the property manager, resulting in an increase of efficiency by 25%.- Scheduled and coordinated meetings and appointments, and managed a complex calendar, resulting in a reduction of double-bookings by 50%.- Maintained accurate records and organized the company’s paper and electronic files, resulting in a 50% reduction in time spent searching for information.- Assisted in the leasing process by preparing lease agreements, coordinating tenant move-ins, and ensuring compliance with regulations.- Assisted in the financial tracking, management and report of all properties under management resulting in an increase of revenue by 10%.- Managed and updated property websites and social media accounts, resulting in a 20% increase in website traffic.- Worked with the property management team to prepare budgets, forecasts and reports, resulting in accurate financial tracking and forecasting.- Provided administrative support, such as proofreading and editing documents, formatting, and preparing reports, resulting in a more efficient use of time for management.
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Executive Account ManagerTraffic Tech Sep 2021 - Jul 2023Chicago, Illinois, Us- Successfully increased company revenue by 15% through effective account management and partnerships with key clients.- Improved client satisfaction by 25% through regular communication and timely resolution of any issues.- Implemented a new tracking system that resulted in a 20% decrease in shipping errors and customer complaints.- Managed a team of 5-10 account executives, providing guidance and support to drive success and exceed client expectations.- Developed and maintained strong relationships with key accounts, resulting in a retention rate of 95%.- Created and presented monthly performance reports to senior management, highlighting achievements and areas for improvement.- Collaborated with cross-functional teams to ensure seamless execution of logistics solutions for clients.- Assisted in the onboarding of new clients, including creating proposals and negotiating contracts. -
Customer Service RepresentativeAeg Mar 2023 - May 2023Los Angeles, Ca, Us -
Commission Sales Associate LeadAt&T Nov 2018 - Sep 2021Dallas, Tx, Us- Consistently exceeded sales quotas by an average of 25% through effective prospecting, relationship building, and closing techniques.- Successfully upsold and cross-sold services to existing customers, resulting in a 15% increase in customer retention and revenue.- Utilized data analysis to identify key market trends and opportunities, resulting in a 20% increase in sales within targeted segments.- Demonstrated strong product knowledge and effectively communicated the value proposition to potential clients, resulting in a closing rate of 45%.- Collaborated with the marketing team to develop and execute successful sales campaigns, resulting in a 10% increase in brand awareness.- Built and maintained a positive working relationship with internal teams, such as customer service and technical support, to ensure customer satisfaction and support sales efforts.- Regularly provided feedback to management regarding new product ideas, competitors, and market trends, resulting in new product launches and improvements.- Trained new sales reps on company products, sales techniques, and processes, resulting in a faster ramp-up and higher retention rate of new hires. -
Product Specialist - SalesMedical Aug 2017 - Nov 2018- Developed and implemented effective training programs for sales teams, resulting in a 30% increase in product knowledge and a 10% increase in sales.- Led cross-functional teams in the development and execution of product launch plans, resulting in a successful launch of several new products with a 90% customer satisfaction rate.- Managed product pricing and positioning strategies, resulting in a 10% increase in average selling price and a 15% increase in profit margin.- Collaborated with R&D teams to develop new features and improve existing products, resulting in a 25% increase in customer satisfaction.- Analyzed market trends and competitor activity, resulting in successful adjustments to product pricing and marketing strategies.- Successfully managed product lifecycle, resulting in 30% reduction in end-of-life inventory.
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Head Cashier - ManagementFood Aug 2015 - Aug 2017- Interfaced with customers to capture orders in a high volume, fast-paced environment.- Performed day-to-day accounting activities such as, balancing drawers and deposits, documenting overages and shortages. - Accurately recorded customer orders while manipulating multiple systems and software simultaneously.- Ensured employees adhered to internal and external policies, regulations, and procedures to minimize risk and increase the effectiveness- Developed standard operating procedures to best practices to maintain high service quality scores and compliance with the corporate protocol.- Provided remarkable customer service at every interaction upholding the company service expectations.
Christy Eng Skills
Christy Eng Education Details
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Los Angeles Community College DistrictPsychology -
Cypress CollegePsychology -
Millikan High School
Frequently Asked Questions about Christy Eng
What company does Christy Eng work for?
Christy Eng works for Oaktree Properties
What is Christy Eng's role at the current company?
Christy Eng's current role is Experienced Sales Consultant, Account Manager, and Customer Success.
What is Christy Eng's email address?
Christy Eng's email address is ma****@****ail.com
What is Christy Eng's direct phone number?
Christy Eng's direct phone number is +156276*****
What schools did Christy Eng attend?
Christy Eng attended Los Angeles Community College District, Cypress College, Millikan High School.
What skills is Christy Eng known for?
Christy Eng has skills like Kindergarten, Attentive, Powerpoint, Art, Compass, Polite, Social Sciences, Current Affairs, Volunteering, Sociology, Crafts, Microsoft Word.
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