Christy Eng

Christy Eng Email and Phone Number

Experienced Sales Consultant, Account Manager, and Customer Success @ Oaktree Properties
Long Beach, California, United States
Christy Eng's Location
Long Beach, California, United States, United States
Christy Eng's Contact Details
About Christy Eng

With 9 years of experience in sales and a robust background in customer success and account management, I help drive the company's continued success. My career has been driven by a strong passion for helping others and the thrill of identifying and meeting client needs. I am a natural problem-solver who thrives in fast-paced environments, which has consistently enabled me to meet and exceed my sales targets. My experience in collaborating with cross-functional teams to resolve customer issues and ensure a seamless customer experience. These experiences has honed my ability to track and maintain cross-functional department requirements meticulously, and ensure timely delivery of results. I am also adept at compiling and presenting performance data. In previous roles, I created and presented monthly performance reports to senior management, highlighting achievements and areas for improvement. This experience will enable me to contribute effectively to compiling Quarterly Business Review (QBR) slide decks and providing insights into customer performance. I love what I do!

Christy Eng's Current Company Details
Oaktree Properties

Oaktree Properties

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Experienced Sales Consultant, Account Manager, and Customer Success
Long Beach, California, United States
Website:
oaktreeprops.com
Employees:
5
Christy Eng Work Experience Details
  • Oaktree Properties
    Oaktree Properties
    Long Beach, California, United States
  • Ehealth, Inc.
    National Benefits Advisor
    Ehealth, Inc. May 2023 - Oct 2024
    Santa Clara, California, Us
  • Private Duty
    Personal Assistant
    Private Duty Jan 2018 - Apr 2024
    - Provided high-level executive support to the property manager, resulting in an increase of efficiency by 25%.- Scheduled and coordinated meetings and appointments, and managed a complex calendar, resulting in a reduction of double-bookings by 50%.- Maintained accurate records and organized the company’s paper and electronic files, resulting in a 50% reduction in time spent searching for information.- Assisted in the leasing process by preparing lease agreements, coordinating tenant move-ins, and ensuring compliance with regulations.- Assisted in the financial tracking, management and report of all properties under management resulting in an increase of revenue by 10%.- Managed and updated property websites and social media accounts, resulting in a 20% increase in website traffic.- Worked with the property management team to prepare budgets, forecasts and reports, resulting in accurate financial tracking and forecasting.- Provided administrative support, such as proofreading and editing documents, formatting, and preparing reports, resulting in a more efficient use of time for management.
  • Traffic Tech
    Executive Account Manager
    Traffic Tech Sep 2021 - Jul 2023
    Chicago, Illinois, Us
    - Successfully increased company revenue by 15% through effective account management and partnerships with key clients.- Improved client satisfaction by 25% through regular communication and timely resolution of any issues.- Implemented a new tracking system that resulted in a 20% decrease in shipping errors and customer complaints.- Managed a team of 5-10 account executives, providing guidance and support to drive success and exceed client expectations.- Developed and maintained strong relationships with key accounts, resulting in a retention rate of 95%.- Created and presented monthly performance reports to senior management, highlighting achievements and areas for improvement.- Collaborated with cross-functional teams to ensure seamless execution of logistics solutions for clients.- Assisted in the onboarding of new clients, including creating proposals and negotiating contracts.
  • Aeg
    Customer Service Representative
    Aeg Mar 2023 - May 2023
    Los Angeles, Ca, Us
  • At&T
    Commission Sales Associate Lead
    At&T Nov 2018 - Sep 2021
    Dallas, Tx, Us
    - Consistently exceeded sales quotas by an average of 25% through effective prospecting, relationship building, and closing techniques.- Successfully upsold and cross-sold services to existing customers, resulting in a 15% increase in customer retention and revenue.- Utilized data analysis to identify key market trends and opportunities, resulting in a 20% increase in sales within targeted segments.- Demonstrated strong product knowledge and effectively communicated the value proposition to potential clients, resulting in a closing rate of 45%.- Collaborated with the marketing team to develop and execute successful sales campaigns, resulting in a 10% increase in brand awareness.- Built and maintained a positive working relationship with internal teams, such as customer service and technical support, to ensure customer satisfaction and support sales efforts.- Regularly provided feedback to management regarding new product ideas, competitors, and market trends, resulting in new product launches and improvements.- Trained new sales reps on company products, sales techniques, and processes, resulting in a faster ramp-up and higher retention rate of new hires.
  • Medical
    Product Specialist - Sales
    Medical Aug 2017 - Nov 2018
    - Developed and implemented effective training programs for sales teams, resulting in a 30% increase in product knowledge and a 10% increase in sales.- Led cross-functional teams in the development and execution of product launch plans, resulting in a successful launch of several new products with a 90% customer satisfaction rate.- Managed product pricing and positioning strategies, resulting in a 10% increase in average selling price and a 15% increase in profit margin.- Collaborated with R&D teams to develop new features and improve existing products, resulting in a 25% increase in customer satisfaction.- Analyzed market trends and competitor activity, resulting in successful adjustments to product pricing and marketing strategies.- Successfully managed product lifecycle, resulting in 30% reduction in end-of-life inventory.
  • Food
    Head Cashier - Management
    Food Aug 2015 - Aug 2017
    - Interfaced with customers to capture orders in a high volume, fast-paced environment.- Performed day-to-day accounting activities such as, balancing drawers and deposits, documenting overages and shortages. - Accurately recorded customer orders while manipulating multiple systems and software simultaneously.- Ensured employees adhered to internal and external policies, regulations, and procedures to minimize risk and increase the effectiveness- Developed standard operating procedures to best practices to maintain high service quality scores and compliance with the corporate protocol.- Provided remarkable customer service at every interaction upholding the company service expectations.

Christy Eng Skills

Kindergarten Attentive Powerpoint Art Compass Polite Social Sciences Current Affairs Volunteering Sociology Crafts Microsoft Word Work Ethic Microsoft Excel Organizational Structure Management Staff Development Filing Child Development Analysis Avid Responsibility

Christy Eng Education Details

  • Los Angeles Community College District
    Los Angeles Community College District
    Psychology
  • Cypress College
    Cypress College
    Psychology
  • Millikan High School
    Millikan High School

Frequently Asked Questions about Christy Eng

What company does Christy Eng work for?

Christy Eng works for Oaktree Properties

What is Christy Eng's role at the current company?

Christy Eng's current role is Experienced Sales Consultant, Account Manager, and Customer Success.

What is Christy Eng's email address?

Christy Eng's email address is ma****@****ail.com

What is Christy Eng's direct phone number?

Christy Eng's direct phone number is +156276*****

What schools did Christy Eng attend?

Christy Eng attended Los Angeles Community College District, Cypress College, Millikan High School.

What skills is Christy Eng known for?

Christy Eng has skills like Kindergarten, Attentive, Powerpoint, Art, Compass, Polite, Social Sciences, Current Affairs, Volunteering, Sociology, Crafts, Microsoft Word.

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