Michael Lee Email & Phone Number

Greater Orlando, Florida, United States

Cru US is a nonprofit organization that received $592 million in US donations in 2023, with a global workforce of over 15,000 employees. Many of our international divisions operate on a smaller scale. As a Project Manager, I assist our international divisions in preparing for data migration from their existing systems to various enterprise platforms, including Okta, NetSuite, Google Workspace, and employee portals. I also facilitate system adoption and ongoing support by leading training sessions, developing documentation, and coordinating translations.Key Results: Over 5000 users on disparate systems are migrated into a single IDM and collaboration tools for increased effectiveness over the years.Managed projects for global donation systems. Aided international branches in setting up donation collection sites using a comprehensive project management approach. Authored and optimized documentation for Okta, Google Workspace, and other organizational systems, incorporating screenshots and videos for internal training and user self-help platforms.

Orlando, Florida, United States

Promoted internally developed systems and tools by speaking at events, managing product booths, and engaging with internal stakeholders to demonstrate the value and benefits of these solutions. Product Expertise: Provided initial product support and developed in-depth knowledge of tools to assist both users and developers effectively.User Experience Consulting: Collaborated with customers and engineering teams to resolve user issues, offering feedback and suggestions for improving tools and systems.

Orlando, Florida, United States

C-Suite Tier 2 Support: Delivered technical support to the President, Vice Presidents, and their teams, ensuring smooth operation of their systems and tools.Technical Consulting: Advised organizational leaders on technology solutions, providing guidance on purchasing decisions and cost estimates for services and products.Event Consulting: Supported 1-3 conferences annually with 100-500 attendees, assisting the President and Vice Presidents with executing their agendas, offering pre-event consulting, and serving as technical staff during the events.

Auckland, New Zealand

Campus Minister: Mentored university students, led small group studies, facilitated various training sessions, and emceed weekly meetings.Trainer/Help Desk: Provided technical support for 20-25 users in the division's national office. Led multiple training sessions on Microsoft Office products and general technology topics.

Recruited recent university graduates for a one-year internship program with our in-house design and media creation department, managing 3-5 interns each year during my two years at the Innovation Center. Additionally, I provided consulting on server setup and administration.

Orlando, Florida, United States

After working in HR for several years and helping to implement PeopleSoft, I realized that my passion not only for people but also technoolgy. I was responsible for maintaiing a webserver hosting over 20 websites. As a part of this job, I attened various Microsoft Server and IIS trainig seminars.

I worked on various human resources roles. I was a hiring manager, intaking job applications, processing new job requests and conducting preliminary interviews. I also helped to roll out Peoplesoft HR modules in our department and designed queries help look for viable candidates as we transitioned our application processing from our old system to PeopleSoft.