Monica Guerra Email & Phone Number

Austin, Texas, United States

Austin, Texas Area

Assist in managing cervical and mammography cancer screening programs. Coordinate weekly clinical screenings to include site availability, site check, room availability, and staffing. Analyze monthly statistical data for our cervical and mammography programs. Serve as liaison to provide analytical data to our funding teams. Provide audits of statistical data. Manage all diagnostic studies to include services, funding reports, and billing. Coordinating with several partners and sponsors to assist in the success of our program • Assisted with the growth of the program from under 1,000 mammography patients to almost 3,500 to date.• Coordinate with over 300 community partners in 5 counties to target specific populations for better access to care.• Assist with our continued funding validations for the entire Oncology Screening Program.• Assist with the development of a new data collection tool used to assist in the accreditation approval for American College of Surgeons Commission on Cancer. • Assisted the oncology nurses to track navigation to over 1,700 women who were screened directly through our program who were referred out for diagnostic procedures due to abnormality all the way to a definitive diagnosis.

111 Woodward Street, Austin Tx 78704

Direct all administrative and service line staff. Maintain partnerships with vendors. Monitor the continued success of our overall customer satisfaction. Continue to solidify foundation for employee morale and commitment. Assist in developing strategies to the successful growth of the business by motivating and training leaders. I oversee the operations, sales, and customer service, all while planning, forecasting, overseeing quality control.• Implement daily goals for the success of the business as well as all employees.• Assist in the increase of sales growth to over 200% over the last 5 years.

Austin, Texas Area

Provide high-level administrative support to Managing Director as well as serve as the liaison between the local office and corporate offices. Served as on-site human resources coordinator. Coordinated and implemented all training requirements for different HR and Safety requirements within specified timelines. Collaborate with Managing Staff to oversee successful promotional seminars and annual Golf Tournaments. Prepare meeting agendas for management staff and carefully monitored all action items. Prepared travel arrangements for Managing Director and Department Managers. Overseen all office management issues and assisted the financial management office. Streamlined all unresolved complaints from failed transport issues or customer support issues, prior to forwarding to Managing Director.• Processed all job postings and applicants. Determined eligibility for hiring managers to interview, and process all selected new applicants.• Overseen and managed all personnel and training files. Processed all new employees.• Assisted in developing a process for temporary employees to be valued and treated as permanent employees.• Coordinated and develop various training sessions for new employees, continuing education, certifications, safety programs, various HR training programs.• Upkeep of all training of over 100 employees and coordinated information to update corporate HR office.• Coordinated and hosted successful educational seminars, creating invitations and promotional materials, handling registrations, booking venues, selecting guest speakers, and communicating with sponsors and exhibitors.

Austin, Texas Area

Provide high-level administrative support to Executive Director and Board of Directors of leading non-profit organization, advocates of recycling in the state of Texas.Perform a variety of key investor-relations functions, addressing inquiries of current and potential stakeholders, communicating with members and partners of the organization initiating networking and education opportunities, and maintaining a membership/vendor database. Collaborate with Executive Director to oversee successful Quarterly Regional Seminars and annual Summit which is the main source of income. Serve as liaison to organization affiliates. Coordinate the production of organization publications; responsible for design layout through distribution. Oversee part-time staff. Maintain organization website. Prepare meeting agendas and carefully monitor all action items. Oversee all office management as well as financial management for the organization. Process all AP/AR, payroll, monthly invoicing, monthly reports, and all budget reports.• Assisted in the increase of organization regional seminars and annual conference attendance and income by identifying key sponsors with high recognition for their recycling efforts in the state of Texas.• Coordinated and hosted successful educational seminars, creating invitations and promotional materials, handling registrations, booking venues, selecting guest speakers, and communicating with sponsors and exhibitors.• Oversee office management practices, serve as primary contact for employees, process all payroll

Austin, Texas Area

Provide administrative support for five regional satellite school locations and served as liaison to students and instructors.Overseen a wide variety of administrative functions, supporting all director-level projects and information-management processes. Compiled and analyzed data from monthly reports to prepare directors’ presentations to executive management. Developed internal correspondence that facilitated effective communication and transfer of information between five regional satellite schools. Prepared travel arrangements for instructors. Coordinated Open House events for each satellite location. Assisted in the preparation of all On-Site orientation for new classes.• Played key role in developing new orientation process for students and instructors for each of the satellite locations.• Significantly reduced travel costs for instructors by demographically assigning them to the satellite location.• Significantly reduced the student concerns and complaints by acting on their requests with a great level of importance.

Austin, Texas Area

Provide clerical support to Administrative Assistants.Developed new systems for streamlined mail distribution. Overseen all incoming mail and outgoing mail. Served as back-up to telephone receptionist. Assisted Administrative Support with travel arrangements for executives. Processed all expense reports for final approval. Maintained and stocked office supply room.

Austin, Texas Area

Directed day-to-day office operations, providing fundamental support to company Administrator, President, Sales Managers and Insurance Agents. Managed accounts payable, receivable, and payroll. Oversaw administrative budget. Prepared expense reports and credit card/bank reconciliations. Purchased all hardware and software, performed application upgrades, and trained staff in use of office computer resources. Prepared monthly program sales incentives. Prepared and processed travel expense reports for Executive Director as well as Sales Managers. Managed the client database. Assisted with monthly sales incentives.