Responsible for increasing brand awareness as well as increasing sales through attending local sales opportunities such as farmers markets or corporate events. Maintains an expert level of knowledge surrounding all spirit offerings to provide top notch customer services to guests.

Tackles day to day operations while building a talented team of young adults. Manages scheduling needs for staff of Red Silo - Golden. Maintains inventory of all products related to cafe operations.Curates all seasonal menu items for all Red Silo locations.Maintains records of onboarding for all potential new hires. Schedules and facilities interviews and makes hiring decisions.Working on developing a "training academy" for all Red Silo locations and future new hires. Trains new hires on day to day operations to best serve customers of Red Silo.Maintains records of cash handling within Golden store, and responsible for consolidating nightly cash drops into weekly cash deposits for company accounts.

Curating PR/Marketing material to distribute throughout the city and community of Golden, CO with the goal of increasing brand recognition/reputation and store profits. Maintains relationships with local businesses and lodging facilities with the goal of increasing referrals and community presence.

Provided quality customer service through friendly greetings, conversation, and product knowledge. Worked with management to develop ideas for future products. Assisted with training new Baristas. Worked with team or individually to maintain business operations. Prepared food and beverage for clientele.

Maintained and updated staffing needs of our patients and their families in a timely manner. Coordinated the opening of new patient referrals in partnership with the Clinical Supervisor. Utilized Thrive SPC's applicant tracking system to engage and convert nurses and other care team members after initial screening and submission of the candidates from the Talent Acquisition Team. Sought and engaged in opportunities to attract nurses through passive methods: sourcing, employee referrals, local job fairs, etc. to successfully fill the needs of open cases. Took responsibility to ensure the nurses desired hours are met weekly to ensure retention of the team members. Worked closely with Onboarding Specialist to ensure all nurse credentials are up to date. Utilized strategic staffing methods to optimize the care coverage for all patients and nurses, including communication of all schedule changes, ensuring patients are staffed to meet the patient/guardian’s needs with an appropriately skilled clinician, and within insurance authorization. Handled on-call responsibilities, responding to employee and client needs, and covering open shifts.

Worked directly with sales and sales qualification candidates to ensure compliance with onboarding and licensing requirements. Communicated and brainstormed with onboarding, licensing and recruiting teams surrounding candidate situations, solutions and outcomes. Coordinated with state agencies, carriers and sales management to ensure timely and efficient license acquisition. Previously responsible for balancing multiple different situations and communications via email/phone with a large amount of candidates daily. Determined candidate standings and managed deadlines for hiring purposes. Maintained team oriented, cross-functional communication to ensure candidates are represented fully from their verbal offer to their start date.

Communicated daily with leadership staff and mobile expert staff to discuss sales targets, provided coaching, mentoring, inspiration and motivation to mobile expert team. Was responsible for recruiting, selecting, hiring, training and scheduling all wireless sales representatives. Ensured a welcoming environment that benefits the overall customer experience by guiding and helping customers to make the best purchasing decisions based on their needs and wants. Helped drive sales to meet weekly, monthly and quarterly goals.

Developed & coordinated Living Legacy program materials, restructured volunteer record keeping of patient follow ups, followed up with patient families offering bereavement support via telephone calls, composed monthly newsletters for patient families relating to bereavement support. Coordinated and co-hosted music therapy events & bereavement support groups; including respective marketing for each with local patient care providers. Administrative duties: created new patient folders, filed patient paperwork, dismantled past patient files for record keeping storage, answered and directed phone calls to appropriate departments.