Billing Manager
CurrentResponsible for all Service, Rental and Leasing invoicing (8,000+ company owned equipment) across 5 branchesResolve customer concerns or discrepancies of invoices, processing credits if required (Receivable/Billing account reconciliations)Point of contact for high profile customers, prepare reports as per customers requests, work hand in hand with customers, adapting to their unique invoicing requirementsAssist IT with development and implementation of new Billing system for service billing, decreasing touch points and automating invoice notificationsContinually look for process improvementsProvide training and support to new and existing staff, as needed Oversee Rental and Leasing Billing CoordinatorOversee Service Billing CoordinatorsWork with Accounts Receivable to assist in overdue accountsWork with Accounts Payable and Service Dept. to improve billing turn-around timesPoint of contact between sales and billing coordinators