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Carlos Eduardo Cestari Rodrigues is listed as Infrastructure Manager at XP Inc., based in Santo André, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Carlos Eduardo Cestari Rodrigues.
Carlos Eduardo Cestari Rodrigues previously worked as Head of Information Technology at Obvious and Senior Manager OSS/Integração e BI/BIG DATA at Vivo (Telefonica Brazil). Carlos Eduardo Cestari Rodrigues studied at Massachusetts Institute Of Technology.
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Experience of 26 years in Information Technology, during these years I had the opportunity to lead and develop multidisciplinary and high-performance teams in critical and high complexity environments, with different types of technology in different areas, most of this experience in Telecom.In 2019 I attended an executive program in Business Strategy at the University of La Verne (California - USA), improving my planning and strategy skills.
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São Paulo, Brazil
- Responsible for managing the ServiceNow platform, covering ITSM and CMDB.- Lead a team dedicated to the implementation, maintenance, and continuous evolution of the ServiceNow environment, ensuring efficiency in IT processes and internal audits (FND).- Coordinated continuous improvements to optimize the incident management process, based on analysis from internal assessments and consultancy reviews.
São Paulo, Brazil
- Leading IT Team- Leading studies and projects to assess adherence to business needs- Research into technological innovations and their technical and economic viability- Implementation and management of systems for billing, sales, customer service, marketing and other corporate areas- Establishing partnerships with strategic suppliers- Defining and improving KPIs and monitorables to enable more efficient management of the area- Defining the budget in line with the… Show more - Leading IT Team- Leading studies and projects to assess adherence to business needs- Research into technological innovations and their technical and economic viability- Implementation and management of systems for billing, sales, customer service, marketing and other corporate areas- Establishing partnerships with strategic suppliers- Defining and improving KPIs and monitorables to enable more efficient management of the area- Defining the budget in line with the company's strategy to build sustainable and cost-efficient resultsResults- 5% reduction in IT costs- 5% increase in revenue with the development of the billing system Show less
São Paulo, Brazil
- Leadership of the IT Operations area, including the 24x7 support and operation teams for the OSS, Integration and BI/BIG DATA systems.- Main challenge was to stabilize the new ordering system by reducing the number of orders stopped in the flowResults- Leadership of a team of 3 managers with a structure of more than 120 professionals- 90% reduction in the volume of orders stopped in the flow- Maintained system availability at 99.97%- Restructuring the area to improve… Show more - Leadership of the IT Operations area, including the 24x7 support and operation teams for the OSS, Integration and BI/BIG DATA systems.- Main challenge was to stabilize the new ordering system by reducing the number of orders stopped in the flowResults- Leadership of a team of 3 managers with a structure of more than 120 professionals- 90% reduction in the volume of orders stopped in the flow- Maintained system availability at 99.97%- Restructuring the area to improve efficiency in dealing with incidents and problems Show less
Santo André, São Paulo
Management of the IT B2C Operations area.- Budget definition according to the company strategy to build sustainable and cost-efficient results. - Control budget aligned with the industrial plan planning. - Improve KPIs and monitorables to enable better management of the area and support strategy definition. - Management of 4 areas with 4 managers and approximately 150 employees.
Santo André, São Paulo, Brazil
Management of the IT Digital Operations area. - Budget control aligned with the industrial plan planning. - Experience with agile methodologies in the DevOps concept, assisting in the implementation and evolution of the methodology in the area. - Management of approximately 25 employees.
Santo André, São Paulo Area, Brazil
Management of B2C, B2B, and Integration of IT Operations. - Budget control aligned with the industrial plan planning. - Definition of KPIs and monitorables to allow better management of the area. - Management of approximately 60 employees.
IT Operations Application Infrastructure Management (DBA, SAP Basis, Performance, Acquisition, and Middleware Support). - Budget definition for infrastructure acquisition with focus on cost efficiency. - Budget control for investments focusing on technological renewal and operational cost reduction. - Administration of approximately 30 employees.
Management of B2C, B2B, and Integration of IT Operations. - Budget control aligned with the industrial plan planning. - Management of approximately 30 employees.- Project to change time material contract to managed service.
São Paulo Area, Brazil
Service and support on Tim's databases by administering and managing the Oracle databases, ensuring availability and performance of the systems.
Manage the IT Operations area for the 24x7 support and operation teams for Infrastructure with DBA, Operating System, Networking, Security, and Service Desk.
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Carlos Eduardo Cestari Rodrigues works for XP Inc..
Carlos Eduardo Cestari Rodrigues is listed as Infrastructure Manager at XP Inc..
Carlos Eduardo Cestari Rodrigues is based in Santo André, São Paulo, Brazil while working with XP Inc..
Carlos Eduardo Cestari Rodrigues has worked for Xp Inc., Obvious, Vivo (Telefonica Brazil), Tim Brazil, and Sandoz.
You can use AeroLeads to view verified contact signals for Carlos Eduardo Cestari Rodrigues at XP Inc., including work email, phone, and LinkedIn data when available.
Carlos Eduardo Cestari Rodrigues studied at Massachusetts Institute Of Technology.
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