Christopher Fernandez

Christopher Fernandez Email and Phone Number

Manager, Sales Systems and Operations @ Atlassian
Los Angeles, CA, US
Christopher Fernandez's Location
San Mateo, California, United States, United States
Christopher Fernandez's Contact Details

Christopher Fernandez personal email

Christopher Fernandez phone numbers

About Christopher Fernandez

With over 13 years of experience in the post-sales customer journey, I am a seasoned leader and strategist in the customer success field. I have successfully managed and operated all aspects of the customer lifecycle, from onboarding and support to education and renewal. I thrive working with cross-functional partners, leaders, and stakeholders to align and optimize our processes and systems. I leverage scalable technical solutions to drive measurable business outcomes and customer satisfaction. I am passionate about deeply understanding customers' needs and challenges, and delivering win-win solutions that help them grow and succeed.

Christopher Fernandez's Current Company Details
Atlassian

Atlassian

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Manager, Sales Systems and Operations
Los Angeles, CA, US
Website:
atlassian.com
Employees:
17621
Christopher Fernandez Work Experience Details
  • Atlassian
    Manager, Sales Systems And Operations
    Atlassian
    Los Angeles, Ca, Us
  • Samsara
    Senior Manager, Customer Success Systems
    Samsara Mar 2024 - Present
    San Francisco, California, Us
  • Wizards Of Ops
    Member
    Wizards Of Ops Jan 2024 - Present
    Atlanta, Georgia, Us
  • Gain Grow Retain
    Member
    Gain Grow Retain Apr 2021 - Present
    Arlington, Va, Us
  • Breakoutcs
    Founding Member
    Breakoutcs Mar 2021 - Present
    Founding Member of BreakoutCS - the safe, collaborative space for CS Leaders
  • Gong
    Senior Manager, Success Business Systems
    Gong Mar 2022 - Feb 2024
    San Francisco, California, Us
  • Gong
    Business Systems Manager
    Gong May 2021 - Mar 2022
    San Francisco, California, Us
    Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
  • Motive
    Manager, Customer Success Programs
    Motive Mar 2020 - Apr 2021
    San Francisco, California, Us
  • Motive
    Manager, Customer Onboarding
    Motive Mar 2019 - Feb 2020
    San Francisco, California, Us
    KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.
  • Elation Health
    Manager, Customer Operations
    Elation Health Feb 2018 - Mar 2019
    San Francisco, California, Us
    I managed the Customer Operations team whose mission is to successfully implement and onboard new medical practices to the Elation Health platform. In this role, I work cross-functionally with the Sales, Product, and Engineering teams to ensure we are able to deliver on our companies core value propositions. I have experience in sourcing and hiring external team members as well as growing teams internally. I am passionate about scale and automation and have leveraged both CRM and customer data to make data driven decisions that have resulted in greater team effectiveness and efficiency.
  • Elation Health
    Senior Implementation Manager
    Elation Health Feb 2016 - Jan 2018
    San Francisco, California, Us
    Strengthening the doctor - patient relationship by delivering a clinical first approach.
  • Practice Fusion
    Senior Implementation Specialist
    Practice Fusion Apr 2014 - Feb 2016
    San Francisco, Ca, Us
    I am responsible for a 60 day online training and implementation of Practice Fusion’s award winning health record platform to newly committed medical practices.
  • Practice Fusion
    Inside Sales Representative
    Practice Fusion Jul 2013 - Apr 2014
    San Francisco, Ca, Us
    I was responsible for the complete 30 day sales cycle by vetting, demoing and training of over 30 medical practice per month while managing a total pipeline of over 300 practices..
  • Practice Fusion
    Senior Account Manager
    Practice Fusion Jun 2012 - Jul 2013
    San Francisco, Ca, Us
    As an Account Manager I was responsible for the full lifetime of a medical practice on the Practice Fusion platform. My responsibilities included prospecting leads, initial demoing, full training, customer support and retention.
  • Practice Fusion
    Account Manager
    Practice Fusion Jun 2011 - Jun 2012
    San Francisco, Ca, Us
  • Servicesource
    Senior Sales Representative
    Servicesource Sep 2009 - Apr 2011
    • Managed a $4 million annual contract renewal pipeline with over 200 accounts • Exceeded quarterly sales quota by over 125% 4 out of the last 5 quarters • Successfully negotiated the close of a $555,000 service contract with University of Pittsburgh Medical Center • Promoted to the position of Senior Sales Representative within one year of joining the company
  • Urban Justice Center
    Research And Policy Coordinator
    Urban Justice Center Aug 2008 - Aug 2009
    New York, Ny, Us
    - Responsible for developing, analyzing and implementing community based research projects. - Tasked with interpreting and analyzing the findings of both qualitative and quantitative data sets. - Managed and wrote policy reports which reflected these findings. - Effectively presented these findings to journalists, government officials, business leaders and community members.
  • Sojourner House Inc.
    Housing Coordinator/Executive Assistant
    Sojourner House Inc. Aug 2007 - Aug 2008
    • Assisted in large scale project development of both rental and owned real estate properties and coordinated marketing strategy and designed real estate advertisements • Coordinated with city agencies, construction contractors and architects, and maintained neighborhood relations Successfully marketed and sold 7 affordable condominium units in central Boston and acted as interim property manager for a 11 unit rental apartment complex

Christopher Fernandez Skills

Project Management Leadership Sales Sales Operations Marketing Healthcare Marketing Strategy Coaching Communication Mentoring Teamwork

Christopher Fernandez Education Details

  • University Of San Francisco
    University Of San Francisco
    Philosophy
  • Santa Margarita Catholic High School
    Santa Margarita Catholic High School

Frequently Asked Questions about Christopher Fernandez

What company does Christopher Fernandez work for?

Christopher Fernandez works for Atlassian

What is Christopher Fernandez's role at the current company?

Christopher Fernandez's current role is Manager, Sales Systems and Operations.

What is Christopher Fernandez's email address?

Christopher Fernandez's email address is ch****@****ail.com

What is Christopher Fernandez's direct phone number?

Christopher Fernandez's direct phone number is +141571*****

What schools did Christopher Fernandez attend?

Christopher Fernandez attended University Of San Francisco, Santa Margarita Catholic High School.

What skills is Christopher Fernandez known for?

Christopher Fernandez has skills like Project Management, Leadership, Sales, Sales Operations, Marketing, Healthcare, Marketing Strategy, Coaching, Communication, Mentoring, Teamwork.

Who are Christopher Fernandez's colleagues?

Christopher Fernandez's colleagues are Marian Roberts, Ahmed Altememi, German O., Anjaly Menon, Kirsten Begeman, Noura Mohameed, Joshua Hodkinson.

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