Courtney J. Chaney Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Successfully managed all Employee Relations functions, supporting approximately 950+ employees within twenty-one (21) active healthcare centers, including the Department of Corrections, School-Based Facilities, and Homeless Sites.Responsible for hiring, training, and daily management of the HR Business Partner(s) and HR Coordinator.Consistently streamlining workflows/systems/processes for Employee Relations in areas such as progressive discipline/performance improvement plan processes, employee grievances, administrative leave processes, onboarding/out-boarding procedures, internal counseling/mediations, internal investigations, worker's compensation, FMLA and unemployment.Effectively managed developing personnel policies and procedures and employee engagement initiatives for all personnel, aligning with organizational values, legal requirements, and industry standards.Produces analytical data reports Responsible for all compliance efforts to maintain grants and funding. Ensure all levels of management remain consistently informed regarding the progress/importance of 100% compliance at all times.Proactively assist managers and supervisors daily in resolving all employee relations grievances and respond effectively using various tools, including but not limited to Dispute Resolutions, Counseling, Mediation, and Progressive Discipline (if applicable). Encourage consistent communication between employees and management to foster positive employee and leadership relationships while providing training and counsel to all parties involved to mitigate legal risk. Consistently achieved a 95% success rate for unemployment and EEOC / OHR cases. Forecasted and managed Employee Relations & Employee Engagement budget yearly.Conducted leadership training(s) monthly/quarterly on topics such as effective communication, conflict resolutions/advocacy, workplace policies, how to properly conduct grievances and the importance of proper documentation/investigations.

Washington, Dc, Us

Washington, Dc, Us

* Responsible for producing periodic and monthly analytical reports (HR Monthly Reports, Exit Interview Survey, Performance Reviews, Performance Management, Policy Manager, Workers Compensation, etc.). Ensures compliance with all federal and state employment legislation. * Administers employee grievance procedures; acts as a liaison between managers and employees; provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws; Assists in fact-gathering of grievance information. * Administers unemployment insurance processes while reviewing unemployment reports and monitoring program costs.* Represents organization at personnel-related hearings and investigations. Prepares and participates in investigations and responses to (EEOC, OHR, employee disputes (internal/external), charges received.* Maintains personnel files Human Resource systems (HRIS, Performance Manager, LMS (as assigned), and compiles reports from database. * Provides support as required to other departments to promote UHC HR services, and performs special projects and other duties as assigned. Administers, reviews, and monitors, administration of FMLA (DC/Federal).

Topeka, Ks, Us

* Manage and build relationships with a customer base of 147+ veterinary hospitals, specialty clinics and shelters monthly as well as identifying new hospitals opportunities when applicable. * Also responsible for Delivering 24+ Educational seminars to veterinarians and team to show how science based research and case studies support Hill’s being the #1 Best Pet Nutrition diet recommended.* Proven track record of consistent market share growth over 2.5% every quarter. Always use the monthly budget to support local initiatives and corporate Key Performance Metrics. * Rollout new product launches and detail products to clinic staff leading to increase in-store presence and market leadership for all products.* Accountable for preparing planning/sales reports/weekly forecast/budgeting plans to create pathway to meet and exceed goals. * Responsible for conducting Business Account meeting with each account quarterly or hold conference call with Corporate Accounts to create individual plans regarding how each account can meet and exceed rebate goals.

Henderson, Western Australia, Au

* Organize & support internal and external recruitment efforts to attract diverse talent to meet the various staffing goals across all levels within multiple departments such as and not limited to: Finance/Accounting, Production Control, Information Technology, Engineering, Supply Chain Management, Security, Human Resources, etc.* Taleo HRIS Database proficient, Salary negotiations and full cycle HR Management proficient. Weekly Orientation/Onboarding facilitator, travel correspondent and responsible for maintaining and tracking the $500K relocation budget.* Responsible for organizing, maintaining and filling 80+ requisitions per month with a consistent record of closing out 10-15+ per week amongst 23 departments. Maintaining a 100% show and 100% retention rate.* Records/file compliance auditor for the EEOC/AAP initiative to ensure Austal are in full compliance with all diversity and inclusion laws and regulations for the federal government.

 Develops and implements marketing plans and sales strategies to achieve 70% graduation employment goals with managing approximately 70-90 students working collaboratively with five academic chairs.  Managed five (5) career services staff members. Managed all employee relations issues internally after conducting a full investigation with HR. Properly documented all grievances timely and provided effective feedback at all times for staff and students. Facilitating training classes and writing seminars that teach students how to dress for success, write resumes, and be effective in Corporate America.  Builds effective relationships with local and regional corporations, non-profits, government organizations, and community partners to identify employment opportunities and promote the school’s qualified students, graduates, and alumni.  Ensures the up-to-date maintenance of the Career Services database, documentation, reports, and student records in accordance with company policies, government regulations, and accreditation standards.

Hanover, Maryland, Us

* Responsible for 60 - 80 calls per week, generating 10-15 leads per week, setting 3-5 meetings for new business. Large Account Breaker Recipient 3 consecutive months within the first 90 days of employment.* Accountable for meeting the employment needs of the distribution and warehouse industry – skilled trades, light technical, general labor and clerical.* In charge of making initial contact with potential clients through proven sales leads system, while also creating and maintaining relationships for initial and repeat business. * Educated the clients as well each candidate on the recruiting/screening process and developed systems and processes daily to increase productivity. Through proven coaching skills, my submittal to hire ratio consistently ranged around 93.5% in the skilled labor arena as well as general laborers.

Purchase, New York, Us

* Accountable for distributing weekly sales reports (volume of cases, on-ticket price, net price, off ticket price, dead-net price) to the sales team. * Audited Customer Development Agreement (CDA) accounts for approximately 25 to 30 Key Account contracts quarterly for the entire Mid-Atlantic Business Unit. Monitor, Investigate and correct discrepancies. * CPS (Customer Payment System) Database System “Specialist” and assistant facilitator. Microsoft Excel trainer for sales team. Responsible for creating Forecasting Models for all new products, distribution & void reports for the marketing department for new and existing product lines.

* Increased market share penetration by 3.5% in the assigned territory.* Accountable for selling/maintaining contracts into 151 Large and Small format accounts totaling $31millioin in annual sales.* Managed a News America Part time Merchandiser to ensure that “The Look” is communicated properly monthly.

Ms, Human Resources/ Organizational Development

Ba Science, Finance

Cosmetology License

Associate'S Degree, Mathematics