Chase Choi work email
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Chase Choi personal email
Experienced Sports Instructor with a demonstrated history of working in the hospitality industry. Skilled in Microsoft Word, Coaching, Team Building, Public Speaking, and Adobe Photoshop. Strong customer service and education services professional with a General Studies BS focused in Health, Physical Education, Parks & Recreation, Recreation Resource Management from Utah State University.
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Property ManagerChoi Willard Investments LlcLogan, Ut, Us
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Process Improvement CoordinatorEcentria Nov 2022 - PresentUnited States -
Customer Service Senior SpecialistEcentria Jan 2020 - Jan 2023Nibley, Utah, United States -
Property ManagerChoi Willard Investments Llc Aug 2010 - PresentUtah
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Interim Logistics ManagerExpedition One, Llc Aug 2019 - Jan 2020Ogden, UtahTrain incoming logistics staff on proper protocol and technical specifications of product.Observes and reports on shipments, parts stock, and employee training.Documents problems with orders and fulfills requests for warranties, missing parts, and shipments Development of training materials for sales and logistics teams.Customer care on unfulfilled orders and technical questions.Attend largest trade show in North America, SEMA, to show off product line. -
Customer Service & Sales SpecialistExpedition One, Llc Apr 2019 - Aug 2019Ogden, UtahReply to customer questions via email on orders, installation, missing parts, and technical questions.Answer phones to assist with making and canceling orders.Prepare special sales projects to assist with sales and logistics teams.Facilitated training of sales staff on proper protocol and technical specifications of product line.Ensure data entry is accurate and secure.Attend special sales trade shows to talk about product line both in and out of state. -
Recreation SpecialistCommon Ground Outdoor Adventures Nov 2018 - Feb 2019Logan, UtahPerforms student assessments and determines adaptive equipment and modifications.Selects appropriate teaching system and sets goals and plans lesson according to therapeutic recreationconcepts.Instructs individual or group lessons using appropriate teaching progressions and exercises.Documents student progress and maintains accurate records and makes recommendations for future lessons.Assists with coordination and operation of agency programs.Follows consistently safety procedures and utilizes appropriate safety equipment.Creates and maintains a friendly, helpful attitude while effectively dealing with guests and other employees. -
Small Business OwnerChoi Handy Services May 2017 - Nov 2018Ogden, UtahOwner and operator of a small handyman business specializing in remodel and repair.
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Recreation SpecialistSeven Stars Academy Nov 2017 - Jan 2018Syracuse, UtahAssisting the treatment team with assessment, development, coordination, implementation and evaluation of skill building and behavioral supports for assigned clients, provide one-on-one implementation of treatment plan, work with and encourage active family participation to implement treatment plan, collect data and report to supervisor weekly, adhere to other requirements provided by management.
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Reservations SpecialistThe Ritz-Carlton Hotel Company, L.L.C. Nov 2016 - May 2017Salt Lake City, UtahProcess all reservation requests, changes, and cancellations received by phone, fax, mail, internet request or in person. Identify owner reservation needs, check availability of owner occupy reservations, and find alternative dates or accommodations if needed. Verify all reservation information with callers to ensure accuracy and explain guarantee and cancellation policies. Answer owner questions about property facilities, services, and surrounding areas. Provide assistance to owners with additional travel plans and vacation ownership usage options. Resolve owner service recovery issues (e.g., complaints, reservation errors). Input and access data in computerized systems by entering correct information into proper fields. Perform quality checks to balance and address red flags in the reservation systems. -
SupervisorInterstate Hotels & Resorts Sep 2016 - Nov 2016Park City, UtahAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. -
Operations ManagerMarriott International Jul 2015 - Sep 2016Long Beach, CaliforniaResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. -
At Your Service RepMarriott International Dec 2014 - Jun 2015Salt Lake City, UtahOperate telephone switchboard station in order to answer telephone calls. Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager. -
National Pledge EducatorPsi Sigma Phi Multicultural Fraternity Inc. Aug 2015 - May 2016Logan, Utah -
Area RepresentativeHead Feb 2006 - Feb 2015Ogden, Utah -
MerchandiserAdmiral Beverage Corporation May 2014 - Jul 2014Logan, UtahProduct order and sales, product marketing, customer service, product rotation and care, and stocking. -
VolunteerWwsra - Western Winter Sports Rep Association Mar 2012 - Mar 2014Ogden, Utah -
Recreation InstructorLogan City Recreation Apr 2013 - Aug 2013Logan, Utah
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Multicultural Recruitment CounselUtah State University Aug 2010 - May 2011Logan, Utah -
Resident AssistantUtah State University Jun 2010 - Aug 2010Logan, Utah -
Snowsports InstructorBeaver Mountain Ski Area Inc Nov 2009 - Feb 2011Logan, Utah -
Snow Sports InstructorSelf Employed Dec 2006 - Mar 2009UtahSchedule lessons for children ages 3-18 and adults.Supervision for children before and after lessons. Evaluation of students ski levels to make effective lesson plans.Communication with parents and students on progress and meeting times.
Chase Choi Skills
Chase Choi Education Details
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Health, Physical Education, Parks & Recreation, Recreation Recourse Management
Frequently Asked Questions about Chase Choi
What company does Chase Choi work for?
Chase Choi works for Choi Willard Investments Llc
What is Chase Choi's role at the current company?
Chase Choi's current role is Property Manager.
What is Chase Choi's email address?
Chase Choi's email address is ch****@****els.com
What schools did Chase Choi attend?
Chase Choi attended Utah State University, Ogden-Weber Technical College.
What skills is Chase Choi known for?
Chase Choi has skills like Event Planning, Public Speaking, Microsoft Office, Leadership, Customer Service, Teaching, Microsoft Excel, Recruiting, Photoshop, Powerpoint, Coaching, Leadership Development.
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