Carolyn Chow Email & Phone Number

Updating and maintaining websites to communicate information from the industry's post-pandemic labour force. Creating various bilingual marketing content for conferences, presentations, and social media presence with keeping accessibility standards in mind. Assisting in the creation of branding federally-funded National initiatives and events for communications across social media and websites. Coordinating with external contractors and creating video resources for the communications of new programs. Clear communications are used to ensure timelines are met, work is kept within scope and feedback is provided where required.

Toronto, Ontario, Canada

Used Adobe applications to create various print marketing ads such as posters, postcards, and table talkers to use on display within the restaurant. Coordinated with printers in Toronto to ensure orders were received in time for campaigns.Maintained and updated the restaurant's Shopify website with online orders during the pandemic and edited products based on stock and availability. Additionally, assisted in customizing a personal realtor website for listings in Toronto/GTA area. Created social media graphics and maintained social media accounts for the restaurant, increasing organic reach by analyzing Facebook Meta data and Google Analytics. Ran unpaid campaigns to advertise Raffle Ticket contest, Sports Game Nights and Special Menu features.

Toronto, Ontario, Canada

Worked with an internal team to implement HiFi wireframes for a medical appointment app. QA testing was completed for functionality and design inconsistencies between iOS and Android. Additionally, worked with Rigels Closets, a start-up subsidiary of Solutions Store as a Project Coordinator to organize consultation and design services to customers. As a result, improved the start-up by generating significant profits over the first year of operations. Finally, various marketing tasks for Solutions Store including in the creation and printing of 30,000 catalogs distributed throughout Ontario retail stores.

Kingston, On

Graphic Designer for QHacks 2019 with a team of 20 individuals, using tools such as Adobe Photoshop and Adobe Illustrator to create content for the hackathon. Responsibilities also included capturing the energy and excitement of the weekend through photos and video montages.

Queen'S University

Worked with an executive team of 8 other individuals to create Queen's Computing Orientation Week 2018, communicating effectively with the City of Kingston, fellow Faculties in the University and members of Queen's University to ensure a smooth Orientation Week. Role consisted of creating advertising content and material to distribute to incoming students electronically.

Toronto, Canada Area

Assisted in the preparation and execution of Markham's annual Taste of Asia Food Festival, by creating promotional content and graphics for the event. Also helped with the organization and management of the Backstage Committee to ensure performers, speakers and ceremonies on the Main Stage were executed according to schedule and honorary guests were directed to their respective seats.

Ottawa, Canada Area

Kanata, On

Worked with a team to provide excellent customer experience. Was responsible for seating customers, recording reservations and efficiently taking orders.