Cipriana Cozma Email & Phone Number

Iași, Is, Ro

Zona Metropolitană Iași

▪ responsible for all aspects of customer experience, including customer service, returns, and onlineorders▪ weekly and monthly sales reports.▪ onboarding and integrating dropship partners, managing tasks for each partner, and creating monthlysales report▪ creating new collections using Apparel Magic and Shopify, updating product pages, including tasks suchas updating inventory, relevant product details, and re-merchandising collection pages▪ updating the website using the Shopify theme

▪ handling day-to-day volumes of the assigned tasks and ensuring the quality standards are met▪ escalating all the quality related problems in a timely manner▪ setting up product related information in the Amazon catalog, by complying with SOP's▪ solving problems that can appear during the product setup process and preventing them fromreocurring▪ managing relations with both vendors and with the internal customers regarding to the creation andsetup of the product catalog

Cleveland/Akron, Ohio Area

▪ assisting the food & beverage director and the office in all aspects of daily operations▪ ensuring the flow of information between management and all other departments▪ office administration: ordering, organizing, filing, data entry, providing guest information and customerservice

Erasmus+ Student Mobility, Communication Sciences

Master'S Degree, Pr & Advertising, Faculty Of Philosophy And Social-Political Sciences

Bachelor'S Degree, Communication And Public Relations, Faculty Of Philosophy And Social-Political Sciences