Christine Clementz Email & Phone Number

Enjoying retirement!!!

Geneseo, Illinois, United States

We developed a weight loss system using Intermittent fasting, Red Light Therapy, and Vibration Plate. I sell the system and would work with the clients for the 12-week commitment.

Geneseo

Bettendorf

Delton, Mi

As a billing vendor for 14 companies in the midwest, I am responsible for selling of our billing system, reviewing all state/federal regulations to ensure our companies are following the guidelines of our government, and training our companies on our software. Process incoming and outgoing CABS bills.Test and implement changes to that need to be made in our software to ensure that we meet all the guidelines necessary to have accurate invoices every month.Handle disputes and issue adjustments

Participated on team to plan and execute the 1st Time Warner Cable Carrier Access Billing cycle for switched services. Implemented CABS billing by territory. Worked with billing vendor Intec to set-up mileage, tandem switch terminations, tandem switch facility and USOCs. Evaluated all data collected from Frontier Communications, AT&T, CenturyLink, Verizon, FairPoint Services and Qwest. Coordinated the process of sending minutes-of-use to Intec. Downloaded files from carriers, verified files and uploaded to Intec. Performed problem resolution with carriers if MOU did not meet historical measures.Processed incoming and outgoing bills.Disputed incoming invoices for incorrect billings. Disputed $1.3 million and won $967K which is 71%. Processed adjustments. Prepared accounting and financial documents for analysis. Testedand implemented changes to any new programming change. Prepared routine legal correspondence and memoranda for attorney partners. Ensured that TWC followed FCC and PUC mandates per state. Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Worked with Engineers and regulatory to ensure trunking arrangements were being billed accurately

Senior CABS Analyst with over 20 years of experience in CABS day-to-day operations, account maintenance, problem-solving, trouble-shooting as well as planning/implementing proactive procedures to deliver accurate and on time CABS invoices. Supervised day-to-day processing of CDG CABS bills for switched and special services. Researched unpaid CABS bills that were two years old. Worked with CDG to gather data and determine collection opportunity.Worked with the programmers to set up test environment for verifying changes to the CDG system. Led team through positive and negative testing scripts. Verified usage data for the outbound invoices from Siemens switches.Coached reps through day-to-day operations functions.

Supported ILEC and CLEC clients that utilized Gensoft CABS and End User Billing System as well as out sourced functions. Led team of eight analysts through CABS and End User billing support functions. Participated on team to prepare clients for conversion from CDG, MACC, NISC, MARTINS, or legacy platforms to Gensoft. Coordinated the collection of data required to accurately bill special, switched and UNE services. Collected data including USOCs, mileage, inter/intra state guidelines, tandem terminations and facility as well as all circuit meet points, etc. Coordinated parallel billings, compared invoices and resolve defects. Ran switch dumps quarterly to continually verify that actual network was in billing. Taught clients on how to read switch records. Handled disputes and issued adjustments. Worked with the Finance Department and General Manager to ensure that we were capturing the Accounts Receivables was accurate after our software ran billing. Worked primarily with Peachtree Accounting. Our software was designed to be able to upload data to Peachtree and download data to our accounting package.Gained increasingly detailed knowledge of CABS, End User Billing, Rating, and toll processing Effectively controlled the release of proprietary and confidentialinformation for general client lists.Interfaced with programmers to ensure that software changes were working correctly and as designed. Work closely with our BETA companies to gather any issues that they were having during the testing phases. Ensured PUC and FCC mandates were implemented by the deadline.Took the lead on any projects when our customers would change from a legacy switch to a new softswitch. Worked closely with Nortel, Siemens, Lucent, Coppercom, MetaSwitch, and Taqua.Analyzed recorded data for accuracy and completeness. Performed data integrity checks from the switch to the toll reseller that the companies dealt Acted as systems SME for existing and potential clients.

During my time at Illini Hospital, I was in the admitting office and then the collection department. Then I was promoted to Systems Education Coordinator. I was in charge of 11 physicians offices front office staff. I would train them on how to use the software and the scheduling package. I would review over admitting sheets to make sure that they were accurate and that we had everything needed to bill the Insurance Companies. I also became proficient in ICD-9 and CPT coding.

I worked with customers and helped organize what jobs needed to be done on that day.