Worked across all of the company's Telehealth platforms and applicationsConducted user research, created IA and service blueprints, designed user flows from low-fidelity wireframes to high-fidelity detailed mockups and prototypes, problem-solved for web and mobile experiences and performed visual QA, ensured designs were compliant with WCAG accessibility standardsResponsible for design and integration of new service offering and enhancing main features across Timelycare’s student-facing application Audited, updated and documented full design library/system which was adopted across teams. Introduced a new file organization system and collaboration structure within the design and content teams.Collaborated closely with cross-functional stakeholders, engineering, product managers and marketing.

Senior Product Designer and consultant for: - A global insurance company’s financial wellness app- A global investment company’s ESG platform- A Fortune 500 healthcare company’s automated lab account setup website - An international tool and heavy equipment company’s website redesign Worked closely with client stakeholders, internal teams and engineers Conducted user research and competitive and comparative analyses, created information architecture and user flows, wireframes, high-fidelity designs and prototypes, illustrations and animations, established and documented a fully flexible design library to support multiple languages

• Lead UX/UI designer for redesign of Mood Media's CMS (Harmony) applications and the creation of new applications for Mood Media's SaaS products• Collaborated with global sales, product and development teams to devise and create interactive and digital solutions for SMB and Enterprise clients: Ferrari, Amazon, Dyson, Coca-Cola, Whole Foods, Walmart• Created graphics, demo videos and interactive prototypes for client pitches• Defined and led implementation of processes and workflows and file organization to guide content design and development• Trained designers on established processes, various design software, industry best practices and developer handoff• Led knowledge shares, contributing to team and fellow designers' growth

• Worked with teams to understand business and design goals, create requirements and select anditerate the best approach to create highly usable and engaging experiences.• Developed concepts into mockups, wireframes, sketches, and specifications that lead to intuitiveuser experiences across a wide range of devices and interfaces while strategically defining UXguidelines across channels and platforms for a consistent and best-in-class experiencethroughout the consumer journey.• Identified design problems, devised elegant solutions, and ensured implemented experiencematched the initial UX design.• Followed industry research, trends, and evolving platforms and technologies related to userexperience while taking user-centered design approaches and rapidly testing and iteratingdesigns with data-driven mindset.• Worked with visual designers to incorporate the visual brand identity into features and defineinteraction models, user task flows, and UI specifications.

• Designed and created digital media assets and mobile applications from initial phase to product build. Researched, sketched and wireframed, provided high-fidelity mockups and prototypes, developer handoff and user testing• Responsible for the redesign of Mood Media's CMS from Flash to HTML5 along with Mood’s mobile interfaces.• The creation of interactive products for SMB and Enterprise clients including: Dyson, Whole Foods, Nissan, Cox Communications • Established design process and project management system within the creative department• Introduced the use of new programs (Sketch, InVision, Principle, Trello)• Collaborated with in-house and international development team to create a system for designer to developer hand-off• Created a new HTML5 user library of over 800+ digital signage templates: healthcare services, craft breweries, restaurants, weather, news, stocks and social media feeds, building directories, custom menus, upcoming event displays, etc.

• Trained and managed junior designers and interns • Created full website designs (artistic style, layout, and graphics) • Designed and created enhanced digital media guides, banner and header graphics, athletic championship, statistical, and analytical graphics, promotional and marketing designs, trade show graphics, user interactive kiosk designs• Greatly increased productivity in workplace and project management • Implemented new design features, styles, elements, and layouts, increasing user experience/interaction with designs • Clientele increased from 350 to 900+ since I began, making SIDEARM Sports the #1 provider in websites for collegiate athletics