IT Systems Manager in IT Global Business Services, an organization accountable for Platform Delivery and Sustaining Engineering.- Managing a team of Product Owners, Business System Analysts, Scrum Masters and IT engineers- Measure, monitor and control resource utilization- Supporting and enhancing business systems to deliver business value- Coordinating system maintenance (Support, Changes, Consulting)- Delivery management

Business advisor for the UKIE, Israel & ECEMEA SaaS Customer Success and EMEA SaaS Strategic Programs Leaders.Support the adoption and implementation of the SaaS Customer Success strategy.The Customer Success goal is to enable, simplify and empower our customers to achieve the best possible value from their Cloud investment.Main responsibilities:- Implement Customer Success Strategy in the UK & ECEMEA- Set up and drive the Governance Model- Drive the UKII & ECEMEA Management Team meetings- Prepare Business Reviews: Sales VPs, SaaS Leadership- Analysis of business drivers- Support the strategic initiatives at EMEA level

Leading the A&C EMEA OPN Operations team based in Bucharest - supporting a partner base of roughly 12.000 partners in terms of managing the operations, program implementation and process execution side of our partners' OPN membership & adjacent OPN benefits.Providing administrative operational support for the Partner Cloud program in EMEA.Providing support for the A&C Sales business, in terms of distribution contracts processing and business criteria validation.Role responsibilities:• Managing a team of business analysts• Establishing and implementing team policies, goals, objectives, and procedures• Managing and reviewing KPIs• Developing best practice strategy• Assigning staff to projects, and conducting staff appraisals• Providing data/revenue analysis and fee forecast for the OPN business• Recruiting• Stakeholder management

Responsible for monitoring and continually improving standards of performance and quality within the Oracle Partner Services Organization.- Team supervision- Project management- Process management & improvement- Forecasting- Business analysis

Part of the Partner Services organization, responsible for program implementation, business process definition, process execution, reporting and data quality to support the Oracle Partner Network strategy.