Carlos E. Cortes Quinones Email & Phone Number

Puerto Rico

As the Founder & CEO of Smash Hits, I lead a dynamic record label and publishing company that focuses on innovative music production and artist development in the Latin music scene. Under my leadership, Smash Hits has achieved significant success, particularly in creating viral hits and expanding our global reach.Key Accomplishments:- Viral Success with 'Call Center': Managed the production and publishing of 'Call Center,' a breakout hit by an emerging artist featuring 'De La Rose.' The song has gone viral on TikTok, with over 4 million streams across all platforms, charting globally in Latin Viral Playlists on YouTube, Spotify, and Apple Music. The track is gaining 200K streams per day, particularly resonating with a female audience aged 14-21.- Strategic Growth and Partnerships: Despite having an exclusive distribution deal, I spearheaded growth opportunities for the publishing side of Smash Hits, expanding the brand’s presence in markets such as Argentina, Chile, Peru, Ecuador, Spain, and Puerto Rico.- Live Performance & Production: Led the launch of Calle Soul, a live performance project that blends R&B, Soul, and Latin music with a focus on live instrumentation, collaborating with top-tier local artists in Puerto Rico.- Publishing & Royalties Management: Oversaw complex royalty distribution processes for Smash Hits’ catalog, including successful registration with SoundExchange and proactive solutions for resolving split issues. This ensures that artists and composers receive their fair share.- Creative Collaboration: Managed a team of composers and producers to re-release tracks with new creative input, such as introducing live instrumentations to existing songs, expanding the company’s catalog with innovative sounds.- Global Brand Awareness: Leveraged viral success to establish Smash Hits as a recognized name in the global Latin music scene, collaborating with artists across multiple countries, growing audience reach, and enhancing brand visibility.

Puerto Rico

As the Founder & CEO of Caribe BI, I led a technology consulting firm focused on providing innovative data-driven solutions for companies across various industries. We helped organizations streamline their processes, improve data management, and optimize reporting to meet industry standards and drive business success.Key Accomplishments:- Dashboard Development: Led the implementation of dashboards using tools such as Tableau, ClicData, PowerBI, and SharePoint (SSRS) to provide actionable insights and enhance decision-making for clients.- Custom Reporting Services: Designed and deployed comprehensive reporting solutions utilizing SQL, Excel, and SharePoint (SSRS), empowering businesses to automate and enhance their reporting capabilities.- Web Applications: Developed custom web applications tailored to specific client workflows, improving process efficiency and collaboration through technology-driven solutions.- Data & Process Improvement: Provided data analysis, quality improvement, process design, and optimization services, helping clients enhance their operations and meet key performance metrics.Industry Solutions: Supported businesses in aligning with industry standards by offering specialized tools for data integration, reporting, and process improvement.- After several years of successful operation, I decided to close Caribe BI to fully dedicate my efforts to the growing success of my music label, Smash Hits.

Miami, Florida

Miami, Fl

Worked for Bupa Global Latin America, one of the strongest international healthcare companies in Latin America. In a short period of time, I was able to understand the business processes in each of the areas in healthcare operations to assist on a diverse set of tasks.• Provide business analysis, analytical, research/documentation, and/or reporting to support business related programs and strategies. The products selected to support this area are PowerBi, SQL Server, SSRS, Excel and Microsoft Dynamics. • Learn the business processes, design metrics and provide insights to each area in operations: Customer Service, Enrollment and Underwriting, Medical Services, Claims Processing and Quality Control.• Help finding opportunities for improvement in many business processes, although it's not my main role.• Develop tools that help in the workload distribution in some of the areas. The preferred products to support this areas are Excel (VBA) and SSRS.

Washington D.C. Metro Area

Carlos supports the United States Postal Service (USPS) Customer Data Mart (CDM) program. The CDM project is chartered to increase sales revenue for USPS through the acquisition of new customers and expansion and retention of existing customers through statistical and analytical methods. • Provide business analysis, analytical, research/documentation, and/or reporting to support business related programs and strategies. The products selected to support this area are SAS and SAS Enterprise Guide. • Design excel dashboards with customer demographics and survey results that allow users find churning and defection trends based on the voice of customers.• Analyze and categorize open responses from the voice of customers by using text mining techniques and tools (SAS Miner/Python)• Measure and create quarterly reports of sales reps performance when marketing campaigns go live.

Washignton, Dc

I was part of a software development team in USPS that supports a system called Surface Air Support System (SASS). SASS is a custom business rules validation system used to verify business agreements, calculate payments and send notifications. I was involved in all functional aspects in system development, lead change management processes and was on call for 24 hour support.Supported the technical implementation of the software product delivery. Interface with team members and users, developed a thorough understanding of the requirements and then apply industry best practices and detail knowledge of the software to design an optimal solution that supports the client's business process and meets or exceeds functional requirements. Built a trusting relationship with major project stakeholders and lead them to adoption of the best solution.

I was a music teacher of the following instruments: Piano, Saxophone, Flute and Clarinet. I developed a music theory program for adolescents who wanted to learn popular songs structures and chords/melodies trends.

Ithaca, Ny

• Investigated the effects of hydrogen peroxide on the mechanical properties of bone allografts• Learned sterilizing procedures of bone allografts• Contributed in the development of a data analysis program using MATLAB

Humacao, Pr

• Sound Reduction project – Produced an 85dB noise reduction (20%) for high power cutting machine• Design of a board tester – Isolation of faulty or missing board components• Installation of a Wave Solder System• Design of a Pull Emergency Alarm System – A barcode scanner capability prepares board recipesprior to soldering.

Bachelor'S Degree, Mechanical Engineering, 3.48

Activities and Societies: Sub-Capatain of SAE Aero Design PUPR (2009-2011), President of the Society of Automotive Engineers (2010-2009).

Bachelor Of Arts (B.A.) In Jazz Performance In Alto Saxophone, Music Performance, General, 3.56