Carmen Cotillo Email & Phone Number

East Hartford, Ct, United States

Glastonbury, Connecticut

Glastonbury, Connecticut

West Hartford

South Windsor, Ct

• Under direction of the Branch Manager and in the absence of the Branch Manager, coach, develop, and train employees; plan, assign, and direct work; address complaints and resolve problems through a process of on-going communication.• Provide support to Manager in the preparation of branch cash flows, branch audits; create spreadsheets to track loan applications and sales goal progress. • Consistently contribute to the attainment of individual and branch sales goals.

American Eagle Financial Credit Union

• Recognized by the Float Team as the top performer on Credit Life and Credit Disability Protection and OPT-IN for the year of 2013.• Performed audits to various branches in the credit union. • Demonstrated excellent member service by cross-selling additional products and services to meet member’s financial needs.• Accurately processed VISA, consumer loan and home equity loan applications. Booked and closed home equity and consumer loans.

Manchester

• Maintained compliance with tax regulation by researching current regulations.• Prepared simple to complex tax returns for individuals and small businesses.• Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances. Exercised due diligence during tax interviews.

Master Of Business Administration (Mba), Accounting And Finance

Bachelor, Accounting