Carmen Cotillo Email & Phone Number

East Hartford, CT, United States

Glastonbury, Connecticut

Glastonbury, Connecticut

West Hartford

South Windsor, CT

• Under direction of the Branch Manager and in the absence of the Branch Manager, coach, develop, and train employees; plan, assign, and direct work; address complaints and resolve problems through a process of on-going.
• Provide support to Manager in the preparation of branch cash flows, branch audits; create spreadsheets to track loan applications and sales goal progress.
• Consistently contribute to the attainment of individual and branch sales goals.

American Eagle Financial Credit Union

• Recognized by the Float Team as the top performer on Credit Life and Credit Disability Protection and OPT-IN for the year of 2013.
• Performed audits to various branches in the credit union.
• Demonstrated excellent member service by cross-selling additional products and services to meet member’s financial needs.
• Accurately processed VISA, consumer loan and home equity loan applications. Booked and closed home equity and consumer loans.

Manchester

• Maintained compliance with tax regulation by researching current regulations.
• Prepared simple to complex tax returns for individuals and small businesses.
• Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances. Exercised due diligence during tax interviews.

Master Of Business Administration (Mba), Accounting And Finance

Bachelor, Accounting