Carolyn Counterman Email and Phone Number

A generalist, have worked all three shifts, capable of working in all departments.

-Provide optimal care to patients through communication, efficiency and organization. -Act as a liaison for the lab to the office, providing open communication to troubleshoot problems, patient scheduling, and help in the efficiency of the office and lab .-Test and prep specimens for Intrauterine Inseminations (IUI), Intracytoplasmic Sperm Injection (ICSI) and InVitro Fertilization (IVF).-Performed high and moderate complexity testing: semen analysis and retrograde ejaculation, analyze hormone levels for estradiol and progesterone using utilizing a BioMerieux Vidas -Cryopreserve semen specimens- Utilize microscopes, pipette media and specimens, perform quality control, test new lots of supplies, general maintenance of equipment

-Provided customer service through efficient transactions and communication; understanding customer’s non-verbal communication and body language.-Assisted other departments, stock merchandise, trained new employees and performed general cleaning.