Chris Coutts Email & Phone Number

United Kingdom

Baker Street, London

Resource Management Lead responsible for managing the Business Restructuring (170 FTEs) and Transaction Services (140 FTEs) teams within Advisory, ensuring all project requirements are resourced efficiently and properly planned and understood to facilitate informed decision making and allocation of resource balancing the needs of business priorities and.

London, United Kingdom

• Resource Deployment Manager for over 5 years at EY currently managing the UK & Ireland & FS Law teams (Commercial, Technology and Digital, Transactions, Employment and Structuring teams) and previously Indirect Tax.
• Proactive insightful liaison with service line partners, directors and managers to understand client requirements and the wider needs of the business, to make effective strategic resourcing decisions
• Manage escalated resourcing issues and make strategic decisions on conflicting demands.
• Understand skill sets and redeploy individuals from the bench to other parts of the business as appropriate to maximise utilisation.
• Produce accurate monthly and quarterly forecasting and insights to the business predicting outlook on chargeable hours by sector team, utilisation and headcount against budget, driving actions and behaviours accordingly
• Complex data analysis producing visual weekly insights on projected pipeline, emerging trends, utilisation, non-chargeable activities and availability levels to partners and key senior stakeholders

Canary Wharf

• Resource Manager across various Management Consultancy teams (UK Public sector, People and Change sub-service line, Government and Infrastructure and Banking sectors consisting of 300+ consultants from graduate level.
• Manage weekly meetings with Partners, People Leaders and HR to keep abreast of the development needs of all individuals in the group to ensure planning is aligned. Report any people issues such as performance, gross.
• Develop and produce weekly MI packs to Partners, People Leaders and directors which include high level commentary, Utilisation and forecast by grade by segment, recruitment, joiners and leavers, Retain v Actual.
• Manage and lead weekly segment resourcing/pipeline calls with partners, PLs and senior managers providing accurate and commercially focused MI, identifying trends, key risks, utilisation and performance against plan.
• Review and monitor financial performance and utilisation forecasts on a weekly basis using Retain
• Manage headcount tracker and capacity planning, optimising the utilisation and chargeability of the client facing workforce, providing information to Leadership on business performance and forecasting

London, United Kingdom

• Client Account manager responsible for the management, coordination, prioritisation and escalation on all Client Supply and Demand processes and activities within the Products industry. Key responsibilities:
• Understanding and managing all current and future demands for over 30 clients within the Products industry and developing a sourcing plan to ensure optimal usage. Managing on average over 250 open demand roles acting.
• Working with resourcing pool leads, Recruitment, procurement, Talent fulfilment leads, delivery centre to provide a fully co-ordinated sourcing plan.
• Resource planning - Analysing resourcing risks, concerns and mitigation options and discussing analysis with delivery leadership teams. Managing the entire current and open staffing plan

Richmond

Scholarship And Advanced Diploma, Hospitality Management, Distinctions In Accounting And Front Office Operations

Higher School Certificate