Chris Craig Email & Phone Number

West Hollywood, CA, US

• Provide custom-tailored product consulting, mentorship, program management, and product development and marketing services to individuals, businesses, and educational institutions, including Johns Hopkins, AristaMD.
• Mentored and facilitated the professional development of 5+ product managers each week and successfully helped place mentees in roles at Disney, E*Trade, JPMorgan Chase, Spotify, Shopify, Strava, Tesla, and Zynga.

Glendale, Arizona, US

• Increased ARR by $2MM in less than 6 months by spearheading all aspects of product, engineering, design, data, and insights within a product-led growth model to enable the build-out and launch of the world’s most.
• Recruited as the #1 product hire to build out the product function entirely from scratch while serving as the company’s technical leader, also managing a cross-functional team of 9 engineers.
• Built out the entire data stack leveraging Segment, MixPanel, Google Analytics, and Microsoft Clarity.

New York, NY, US

• Increased trial-to-paid conversion rates from 20% to 40%+ by implementing custom plans and games for new and existing users based on data from health quizzes and 60+ user interviews to introduce personalized weight.
• Generated an 8% win-back acceptance rate by leading the development of a new in-app self-cancellation win-back strategy.
• Oversaw the discovery, development, and launch of a custom game type that leveraged smart trackers for step tracking.

Stockholm, Stockholm County, SE

• Owned the backend infrastructure roadmap, including Kubernetes (GKE) and developer experience systems design, to power Spotify microservices, enhance streaming delivery, and reduce platform audio latency with a team of.
• Led the design and development of an open-source Backstage Kubernetes plug-in for monitoring services and clusters from initial concept to release that became one of the top 5 plug-ins available in the developer portal.
• Wrote a 2-year strategy brief and roadmap for the Compute squad that reduced streaming delivery costs by $30MM.

CA, US

• Led product planning and prioritization to build and deliver training, workouts, competitions, game platforms, tools, and hardware integrations for the mobile version of an indoor, interactive training, and racing.
• Led the discovery, development, and launch of a new content moderation tool for user-generated content.
• Implemented an automated COPPA system for the CS team to use for younger Zwift members and minors.

Portland, OR, US

• Oversaw and managed a $1MM portfolio of 10 clients by overseeing program management and leading the development of new web, mobile, and native mobile applications for the Applications team.
• Worked with development teams to define and maintain estimates and schedules for products, including FABSCAPE, an exten­si­ble plat­form that enables inte­gra­tion with any ven­dor’s tools and data.
• Part­nered with STAR Autism Sup­port to enhance, update, and increase the scalability of the Links 1.0 appli­ca­tion.

Portland, Oregon, US

• Led the design, development, and planning of new software and hardware product offerings, including Circle Home Plus and Sky Broadband Buddy, in collaboration with Netgear, T-Mobile, and Sky, while managing a.
• Defined and executed the go-to-market strategy for the launch of the T-Mobile FamilyMode app with Home Base and the Circle Smart Parental Controls application with Circle Home Plus to enable parents to remotely monitor.
• Established and drove user testing initiatives and processes, including clear prioritization of feature requests and bugs.

Portland, Oregon, US

Led product development of Tech Rocket, an EdTech consumer web product for kids and teens to learn code, game, and graphic design all online, that generated $3MM+ ARR in <2 years and was acquired by Emeritus in 2021.