Cesar Santos Jr. Email & Phone Number

Makati, National Capital Region, Philippines

Makati, National Capital Region, Philippines

• Led and developed marketing initiatives for brand awareness and lead generation of Data and AI solutions, resulting in 30% increase in sales pipeline
• Fulfilled all resell rights certification during role as interim brand manager, enabling smooth transition to succeeding manager and the win of pending cloud opportunities
• Prepared proposals for Data and AI brand for various public and private sector opportunities for data warehouse, data lake and GRC, resulting in increased participation in data opportunities and diversification of.

Manila, Philippines

• Led conversion from manual reporting from Excel/PowerPoint to automated Tableau dashboards, increasing data accuracy and decreasing report processing time by 1 week average
• Spearheaded creation of process documentation for all tasks and reports, enabling business continuity and cross-training – 100% of all team-based tasks/reports documented
• Implemented change management strategies for organizational restructure and business address changes through Driving Change and Taking Charge of Your Future training program – organizational restructure and business.
• On-boarded Quality team into Oracle Service Cloud by leading UAT and documentation of business requirements, increasing team productivity by 50%

Manila, Philippines

• Designed and implemented report satisfaction survey to sales management, increasing efficiency in generating reports by 30%
• Created automated project tracking system based in Excel and SharePoint that increased collaboration and executive oversight on process improvement initiatives across world regions by 50%
• Lead trainer for other employees in Excel, Access and SharePoint, to enable their own process improvement initiatives

Manila, Philippines

• Developed tools and processes in Global Project Pursuit sales pipeline with SharePoint and Excel as platforms to manage sales opportunities. Increase in capture of high value sales opportunities by 100%
• Developed flowcharting and Value Stream Mapping to document and improve Customer Service processes, resulting in 30% decrease in turnaround time.

Manila, Philippines

- Sales role to decrease risk and increase wealth for clients with life insurance and variable universal life (VUL) products- Tapped into social networks to find leads interested in product and service demonstrations- Conducted sales presentations to potential clients and presented proposals based on client needs- Closed deals and tracked sales targets

Makati, Philippines

• Coordinated with sales and research teams for a sales simulation study for IT solutions in the education sector
• Supervised deployment of Customer Satisfaction Survey for real estate
• Conducted interviews for various studies in market segmentation, go-to-market and product validation

On-the-job trainee for events marketing- Crafted a marketing video incorporating past events to invite stakeholders to the next annual event- Supported the organization and setup of monthly member gatherings

Master'S Degree, Applied Business Economics

Bachelor Of Arts (B.A.), European Studies

Activities and Societies: Department of Student Welfare and Services, Loyola Mountaineers

Primary To Secondary Education

Activities and Societies: school paper